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| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Rs 4.0 - 7 Lakh/Yr |
| Industry | Aviation / Airline |
| Functional Area | Airport / Airline Ground Operations |
| EmploymentType | Full-time |
Airport TicketJob DutiesTicket agents greet airline customers, help check baggage, and assign seats on the aircraft. This role involves a large amount of customer service as well as lifting larger bags onto the belt behind the counter. These airline representatives are responsible for handling ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or cancelled.Even under stressful conditions, a ticket agent is expected to maintain a well groomed appearance and a polite manner. The type of uniform is usually dependent on the airline. The ticket agent is also expected to be able to stand up for hours at a time and frequently lift between 50 and 100 pounds of luggage.Job QualificationsA high school diploma is necessary to get a job as a ticket agent, though a two year college degree is generally preferred. Basic computer skills and experience in customer service are usually necessary and some airlines may require experience with a foreign language. Most airlines have a minimum age requirement of 18 to 20 years old. Schedule flexibility is helpful, and overtime and holiday work is typical. Drug tests are usually mandatory prior to employment and a background check by the FAA is also likely.Ground staffThe individuals working in ground duty branch are often known as ground crew or Ground Staff. They work at airports to keep airplanes running efficiently. From welcoming passengers to an aircrafts take-off, airport ground staff and air operations personnel play a crucial role in areas such as commercial activities, airline operations and the running of airports.The job of ground staff is vast and varied. Some ground staff work directly with the aircraft, cleaning it inside and out between flights. These people must make sure the ramps, runways and surrounding areas do not have any garbage or debris present that could cause damage to the plane. Ground staff also includes technicians and maintenance workers that are responsible for making sure the plane is in good working order before takeoff, as well as those tasked with cleaning the cabin between flights.Ground staff also refers to people who work in the airport terminal itself. Some ground staff are responsible for inspecting, storing and transporting luggage, while others stock the aircraft with food and beverage items that are distributed during flight. Some ground staff members work directly with customers to answer questions and provide information regarding flight times, delays and any general queries the customer has before boarding. Ground staff work with the aircraft, crew and customers to ensure each flight is safe and enjoyable.Upload Your CVContact No : 8506038906