Workforce Staffing Manager

Job Description

This role can be based in any of our field buildings in the region - Travel required **At Amazon, were working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon s Tier 1 talent supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics.The Workforce Staffing (WFS) Team is looking for a Staffing Manager. In this role; you will own both engagement and optimization for a defined geography (cluster). Creating a collaborative team environment and a strong candidate-oriented culture that ensures deliver of efficient, effective, quality driven service to business partners is essential for success. As a staffing manager key focus area will be 1) Executing labor demand plans for multiple sites across the cluster, 2) Owning the strategic development and execution of candidate engagement activities, and 3) development of relationships with both internal and external stakeholders to build long term partnerships.As an ideal candidate you will possess strong analytical skills to enable predictable hiring plans, process improvements, candidate experience & risk-free hiring operations through strategic interventions. You will manage an organization of Staffing Team Leads & Coordinators who thrive in an innovative, fast-paced environment.The Staffing Manager key responsibilities: Partners with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand Evolves and implements labor acquisition strategies inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different Amazon businesses Manage and own cost per hire budgets through oversight of labor acquisition, advertising and other talent acquisition costs within the node Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark Exceed associate experience service levels and KPI s measured by hiring activity results and defect reduction Manages the analyses of daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators Evolves and implements strategies based on consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates Leads and drives projects, of increasing scale and complexity, and manages programs through completion Sets KPI s benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs Must be able to travel as needed to conduct events in various locations within your designated cluster or assigned geographical area., Bachelor s degree or equivalent Demonstrable leadership in a fast paced, data driven operational environment Knowledge and understanding of best practice recruitment or similar operational processes Experience in the development and management of a geographically dispersed team Able to travel India wide, as appropriate A Masters Degree in Business, Supply Chain, or Human resources is a plus Strong stakeholder management with a proven ability to consult and influence others Previous recruitment experience overseeing either agency and/or direct hire sourcing models in a high-volume environment Comfortable working at scale in fast paced environment Experience with managing large-scale organizational change Ability to think strategically and translate into operational business plans This role can be based in any of our field buildings in the region - Travel required **At Amazon, were working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon s Tier 1 talent supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics.The Workforce Staffing (WFS) Team is looking for a Staffing Manager. In this role; you will own both engagement and optimization for a defined geography (cluster). Creating a collaborative team environment and a strong candidate-oriented culture that ensures deliver of efficient, effective, quality driven service to business partners is essential for success. As a staffing manager key focus area will be 1) Executing labor demand plans for multiple sites across the cluster, 2) Owning the strategic development and execution of candidate engagement activities, and 3) development of relationships with both internal and external stakeholders to build long term partnerships.As an ideal candidate you will possess strong analytical skills to enable predictable hiring plans, process improvements, candidate experience & risk-free hiring operations through strategic interventions. You will manage an organization of Staffing Team Leads & Coordinators who thrive in an innovative, fast-paced environment.The Staffing Manager key responsibilities: Partners with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand Evolves and implements labor acquisition strategies inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different Amazon businesses Manage and own cost per hire budgets through oversight of labor acquisition, advertising and other talent acquisition costs within the node Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark Exceed associate experience service levels and KPI s measured by hiring activity results and defect reduction Manages the analyses of daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators Evolves and implements strategies based on consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates Leads and drives projects, of increasing scale and complexity, and manages programs through completion Sets KPI s benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs Must be able to travel as needed to conduct events in various locations within your designated cluster or assigned geographical area., Bachelor s degree or equivalent Demonstrable leadership in a fast paced, data driven operational environment Knowledge and understanding of best practice recruitment or similar operational processes Experience in the development and management of a geographically dispersed team Able to travel India wide, as appropriate A Masters Degree in Business, Supply Chain, or Human resources is a plus Strong stakeholder management with a proven ability to consult and influence others Previous recruitment experience overseeing either agency and/or direct hire sourcing models in a high-volume environment Comfortable working at scale in fast paced environment Experience with managing large-scale organizational change Ability to think strategically and translate into operational business plans

Keyskills :
staffinghiringrecruitmentcost per hirehuman resourcesoptimization strategiestalent acquisitionsupply chainbehavioral trainingtalent poolpossess strong analyticalmarketingkpistrong analytical skills