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Job Location | Lucknow |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Advertising / MR / PR / Events |
Functional Area | Customer Service (Domestic),Marketing / Communication |
EmploymentType | Full-time |
Teamwork, negotiation skills, PR skills, strong communication skills, attention to detail, deadline driven, result- orientation, strong knowledge of MS- Office Package. Work closely with senior and middle level management. Identifying and target new clients from different industries. Conducting regular research on prospects for an in- depth analysis of their businesses and associated needs. Generating new business from these clients. Converting these new businesses into key accounts. Managing these key accounts by servicing them to clients satisfaction. Developing new business initiatives with the client to increase the share of wallet. Understanding clients brief and articulate it into meaningful deliverable. Obtaining client feedback and drive increases in client satisfaction and engagement. Managing tracking and reporting of performance to ensure team accountability and quality of service. Driving client service excellence and a culture of delighting clients. Achieving Top and Bottom line Revenue & Profitability. Training and Managing a team of Executives. Creating synergies amongst the client. Attending conferences, meetings, trainings, and industry events. Assist in performance appraisal when needed. Work with strong ethics and follow company s work- guidelines and procedures. ,
Keyskills :
salesbankingcustomer relationscustomer servicedeliveryms office packagemiddle level managementnew business developmentstrong communication skillsperformance appraisal managementms officekey accountsnew businessoffice packageclient servicing