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| Job Location | Ludhiana (Punjab) |
| Education | Any Graduate |
| Salary | As per Industry Standards |
| Industry | Banking |
| Functional Area | Banks/Insurance/Financial Services |
| EmploymentType | Full-time |
Branch Business Leader - ( SER0001T8 )DescriptionStrategy & P&L Management Maintains the Profit and Loss statement and Balance Sheet for the branch Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank Sustained revenue generation for the branch through cross sell of TPP, RA and BB products Liabilities mobilization through CASA portfolio growth in the Branch CatchmentSuperior and Consistent Customer Service Ensures Efficient complaint management within specified TATs Drives high service scores Conducts customer engagement programs and marketing events Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every intervalStrengthening Systems, Controls and Processes Ensures Upkeep of the Branch and ATM and raises issues if required Liaises with respective teams for effective and efficient Fraud Management within the cluster Ensures branch compliance with Banks policies and processes Ensures timely submission of MIS reports Ensures safety and security of Bank and customers assets Ensures Audit related deliverables both internal and external are met as per the prescribed norms Ensures Role clarity to employees in the branch and manage attritionPerformance Management Tracks and monitors daily productivity and book movement of the branch Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if requiredConfidential Page 13 of 130People Management Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section. Ensuring Training & Development Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals. Risk and Internal Control Responsibilities Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager. Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.QualificationsKNOWLEDGE Minimum Qualifications Bachelors degree in any discipline Masters degree is preferred Professional Certifications AMFI/NCFM/IRDA certifications will be an added advantage Language Skills Written and spoken English is essential EXPERIENCEConfidential Page 14 of 130Years of Experience A minimum of 6-5 years of relevant experience with at least 2-3 years in a similar role Nature of Experience Prior experience in BFSI SectorPrimary Location : India-Punjab-LudhianaWork Locations : LudhianaB-XX 2427 - 928 Govind Nagar Firozpur Road Ludhiana 141001LUDHIANA 141001
Keyskills :
amfifraud managementncfmportfolioirdaliabilitiestppriskbranch banking