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Job Location | Mohali |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Job DescriptionExperience in customer service is required in BPO Knowledge of performance evaluation and customer service metrics Solid understanding of reporting and budgeting procedure Proficient in MS Office and call center equipment/software programs Outstanding communication and interpersonal skills Excellent organizational and leadership skills with a problem-solving abilitySalary Not Disclosed Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 2 - 4 Years Qualification Higher Secondary,
Keyskills :
ms officecall centervoice processproblem solvingcustomer servicecustomer supportleadership skillscustomer handlingperformance evaluationreportingtelesalesbudgetingoperation