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| Job Location | Mohali |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
Job DescriptionHaving Work experience Of Trainer in BPO Company. Good Knowledge about all the certification related to Training. Track record in designing and executing successful training programs Trainer- team handling- leadership Good communication skills. Good Exposure of International BPO. Comfortable with Rotational shift. Determines training needs by observing sales and service encounters; studying sales, technical, service and customer experience results reports; conferring with management. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.Salary Not Disclosed Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 3 - 7 Years Qualification Higher Secondary,
Keyskills :
team handlingtraining needscustomer servicecustomer experiencecommunication skillssalessalaryoperationsleadershipconductingintegrationcommunicationExecutive Development