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| Job Location | Mohali |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | SBU Head / CEO / Director |
| EmploymentType | Full-time |
-Identifies a clients needs & oversees the delivery of the services -Provide consistently high levels of customer service -Helps in any interruption while transitions -Client Relationship Management -Primary contact for client concerns -Reporting system Desired Candidate Profile -Must have managed the Voice & back office troubleshooting for BPO Process -Service Delivery support or transition to US/UK client -Excellent Communication skills -Valid passport & if possible not mandate a US Visa -Open for night shift -Immediate JoinerSalary 12 Lac To 14 Lac P.A. Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 10 - 15 Years Qualification Higher Secondary,
Keyskills :
communicationtroubleshootingslaoperationscompliancereportingdeliverymanagementcsatcustomer serviceservice deliveryclient interactionborder controlmanagement reportingback office