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Team Leader/Supervisor BPO

1.00 to 2.00 Years   Mohali   30 Mar, 2020
IDS Logic Pvt Ltd
Job LocationMohali
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Ditinus Technology - An IT Solutions Web Development Company Team Leader/Supervisor -BPO Fresher/ Experienced | Mohali

We are hiring for the Team Leader For Inbound Outbound Process for one of our client in Mohali.

  • Candidate must have BPO Experience.
  • Must have experience in handling inbound and outbound calls.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Should be able to handle a team of at least 30 team member.
  • Should have the ability to motivate the team to achieve their targets.
  • To manage the day to- day operations with a team of agents and meet the required service levels, quality and productivity.
,

Keyskills :
salescustomer relations slaquality coachingservice levels web developmentoutbound process

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