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Air Freight Customer Service (Export & Import )

3.00 to 5.00 Years   Mumbai City   06 Jun, 2023
Busisol Sourcing India Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job Code : JN/53793/2013 Contact Person : shweta Industry type : Freight Forwarding Position : Air Freight Customer Service (Export & Import ) - Mumbai Status : active Postal Code : 400088 CTC Range : 3 to 5 LPA Posted by : shweta Job description : CTC Range 3L 5L Designation Executive/Sr.Executive Location Mumbai Roles & Responsibilities: Key responsibilities: Communication with Finance team related to the customer payment/ Vendor payment as well as Outstandings Communication with Sales team regarding new enquiries, customer details, negotiations with pricing etc. Communication with Branches regarding any new shipments, helping them with the agent details, helping them in operations. Communication with HCL for sending final pre-alerts, shipment arrival and DO releasing. Communication with local customers informing them about their shipment status and arrivals, sending CANs & Invoice copy, etc. Communication with outsourced clearing agents for custom clearance both inbound and outbound clearance, arranging necessary documents for clearance etc. Communication with O/s agents about shipments status, departure and timely arrival, asking them to send their invoice Desired Candidate s Profile: Skills: Operational Knowledge of Air Export & Import process. Good rapport with airlines & airport authorities. Good communication skill both verbal and written English. Knowledge of Incoterms. Ability to work independently and use own initiative Market knowledge Freight Forwarding knowledge, especially within Air Freight Should have negotiation skills Good software skills (Ms-excel),

Keyskills :
air freightcustom clearancecustomer serviceair exportwinning others over

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