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Analyst, Trade Operations

3.00 to 5.00 Years   Mumbai City   02 Aug, 2021
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

To provide Trade related Services to Customers and to meet turnaround times as per the Service Level Agreement & productivity standardsBusinessTo ensure speedy resolution of customer queries & complaints, in accordance with laid down procedures & Quality standardsProcesses

  • Responsible for monitoring operational & customer service-related activities of the CPC.
  • Ensure preparation of Returns (Group and Regulatory) and submission of the same within agreed time schedules.
  • Monitoring, timely reporting to Manager, and taking corrective action of irregular items to facilitate early resolution.
  • Comply with internal operating procedures & Key Control Standards
Risk Management
  • To ensure compliance of all internal procedures, operational controls and regulatory requirements.
  • To ensure strict compliance of internal procedures in line with the standards laid down as per DOI.
Governance
  • Ensure strict compliance of Group Sanctions Procedures.
  • Ensure strict implementation of Group Policies on KYC, Group Code of Conduct
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Trade Operations achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Crime Compliance; The Right Environment.] *
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • RBI and FEMA regulations.
Key Stakeholders
  • Transaction Banking
  • Commercial Banking
  • Global banking
  • Compliance
  • Legal
Other Responsibilities
  • To act in complete compliance with the Bank s Data confidentiality policy at all times which also governs sending of data to external parties over email.
  • To assist Unit Head, Trade services in completion of any projects as assigned from time to time.
Qualifications:
  • General operational knowledge.
  • Thorough understanding of ICC rules, local laws, legal risks.
  • Knowledge of Trade documentation and Shipping terms.
  • Knowledge of the bank s laid down policies and procedures.
  • Good communication and PC skills.
  • At least 3-5 years of experience in Trade operations
,

Keyskills :
service leveltrade servicestrade operationscorrective actionpersonal responsibilitykyciccsetriskfematurnbrandvisitethicscontrolreturnsshipping

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