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Associate Manager-Human Resources

10.00 to 14.00 Years   Mumbai City   20 Jun, 2022
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Skill required: Human Resources Shared Services (HRSS) - Program Project Management Designation: Associate Manager Job Location: Mumbai Qualifications: Any Graduation/Bachelor of Arts/BCom/Graduate in Hospitality Management Years of Experience: 10-14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned to our Human Resources vertical and will help us in the function that deals with people and people related areas such as recruiting, learning, training, onboarding, compensation and benefits, performance management, organization development and culture.You will be a part of the Human Resources Shared Services (HRSS) team that supports lateral recruitment of Accenture s Operations entity and will be responsible for building the strategy towards fulfilment of demands and exercising thought leadership in improving the overall delivery efficiency of HRSS services to its clients. This team is accountable for delivery of talent across regions in partnership with regional recruitment teams.The Program and Project Management team is highly focused on delivering successful projects to clients on time while ensuring that they are well within the scope and the budget. The team is responsible for initiating, planning, and executing projects while also tracking, managing dependencies, predicting, and mitigating risks. This team is also responsible for establishing and maintaining relationships with key stakeholders and third-party vendors. What are we looking for We are looking for individuals who have the following skillset:
    • Business Operation Management
    • Problem-solving skills
    • Detail orientation
    • Written and verbal communication
    It would be a value add if you are proficient in:
    • Cisco Contact Center
    • ServiceNow Tools Administration
    Roles and Responsibilities
    • In this role, you need to analyze and solve moderately complex problems
    • You will typically be creating new solutions, leveraging and, where needed, adapting existing methods and procedures
    • The role requires a clear understanding of the strategic direction set by senior management as it relates to team goals
    • You will need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussions
    • You will need to monitor & drive team performance, including throughput and quality as per defined metrics
    • Your primary upward interaction is with a direct supervisor or team leads
    • You will generally interact with peers and/or management levels with clients or internal stakeholders
    • You will be provided with minimal guidance when determining methods and procedures on new assignments
    • Decisions that you make often impact the team in which they reside and occasionally impact other teams
    • You would be managing medium-small sized teams and/or work efforts at a client or within Accenture.
    Please note this role may require you to work in rotational shifts.,

Keyskills :
salesmanagementmiscustomer relationsqualitytraining needsshared serviceshuman resourcesteam performancesenior managementproject management

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