Associate Vice President, Reconciliation

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesStrategy

• Work in line with Group Strategy

Business

• Support the unit in achieving the common goal

Processes

• Learn and manage the process with nil error

Risk Management

• Ensure strict adherence to various RISK policies and control around the process

Governance As applicableRegulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the GRU team to achieve the outcomes set out in the Bank s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Key Stakeholders

• All stakeholders in country and operations related to reconciliation, Network Management andTechnology Support

Other Responsibilities

• Manage account reconciliation activities covering;
• Nostro account reconciliations,
• Internal/ GL account (suspense and sundry) reconciliations,
• Trade/Stock and Position reconciliations,
• Manage accurate reconciliation as per procedures (DOI) / Reconciliation Policy using reports from various transaction processing and recon applications.
• Analyse business / user requirements and Design workflows to propose ideal solutions, on reconciliations for multiple FM products
• Perform end-to-end analysis of operational processes and controls and propose solutions for addressing gaps, from a reconciliation perspective.
• Recommend process enhancements and system tweaks after thoroughly studying the end to end flow and control requirements.
• Liaise extensively with the product and technology teams to understand the product nuances and associated regulations to recommend required reconciliation controls and processes
• Review Business Requirement Document (BRD) and Functional Specification (FS) wherever applicable for sign off
• Ensure that the Ops team understand the changes impacting reconciliations and provide training if required
• Co-ordinate between system support/project manager and Ops to ensure that all the stakeholders are aware on the change/impact (if any)
• Participate in Project Working Committee meetings representing reconciliations providing testing progress, recon impact, highlighting risks if any etc.,
• Drive process migrations
• Handle internal customer queries and correspondence and maintain effective working relationships with all departments, country and internal stakeholders including technology teams.
• Ensure effective follow ups and escalations, both internal and external, in resolving outstanding reconciliation items, process and system issues, as per agreed SLA / reconciliation matrix, DOIs. Ability to differentiate escalations to various senior levels depending on the nature and impact of an issue/open reconciliation break with clear articulation of the requirement and attention from them is a must.
• Actively look for opportunities to standardize processes / automate / eliminate non value added activities and implement them for process improvements.
• Liaise extensively with a wide set of senior stakeholders, get required support to resolve long outstanding reconciliation open items and get buy in to implement process / system changes
• Continuously improve team productivity to the standards prescribed
• Create sufficient back-ups for each process to eliminate key staff risk at any point of time.
• Work to reduce System Downtime in collaboration with technology teams
• Perform end-to-end analysis of reconciliation processes and controls and propose solutions for addressing gaps, from a reconciliation perspective.
• Perform root-cause analysis of reconciliation errors and issues with clearly articulated mitigation plans.
• Follow up on risks with both internal teams and external stakeholders for timely closure without becoming overdue and promptly update actions to risk teams ahead of target timelines
• Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable.
• Uphold the values of the Group and Company at all times.
• Comply with all applicable rules / regulations and Company & Group Policies.
• Ensure adherence to all SLAs and proper updation of all logs such as TAT, system downtime, errors and exceptions log.
• Carry out BCP tests, continually review and upgrade effectiveness of contingency measures
• Lead Department & Group related projects to completion on time.

Our Ideal Candidate

• Graduates/ Post graduates 7 to 9 years of relevant experience

Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
salesmarketingbusiness developmentmanagementaccountsboard of directorsenvironmental impact assessmentoperational riskuser requirementsnetwork managementtransaction processingaccount reconciliation