Business Banking Relationship Manager

Job Description

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesMandates & activities

• Drive deepening activities with high-value or high potential clients with full range of BB products, continuous analytics support and collaboration with Business Specialists; Meet clients when required
• Acquire and activate new clients referred from ETB clients directly to Business Banker/Team
• Maintain integrity of clients credit portfolio through monitoring, early action and remediation actions

Methodically engage

• Have complete knowledge of the clients in terms of the profile & assets
• Create analytics-backed next best conversation

Meet & deep sell

• Meet in person
• Connect client with specialists
• Set up products
• Conduct/connect with KYC/CDD
• Conduct fulfillment & activate

Service

• Refer any servicing activities that is not done by tellers/machine to Client Service Manager
• Acquiring on referrals (role in client journey)

Prepare

• Connect & start up referred leads
• All other preparation activities as per BC Acquiring team

Meet, deep sell & train (in person)

• All meet, deep sell & train activities as per BC Acquiring team

Compliances

• Provide leadership in complying with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements.
• Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group s policies and procedures; and the Group Code of Conduct.
• Take personal responsibility for understanding the risk and compliance requirements of the role. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.

Conduct

• Embed the Group s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture. Lead by example by displaying exemplary conduct behaviors and take personal responsibility for: business/country/function (as applicable)] achieving the outcomes set out in the Conduct Principals and Pillars.
• both direct and indirect/dotted line managers are individually accountable to proactively communicate, collaborate and agree on the conduct ratings of employees.
• The conduct of individuals in the Job holder s area of accountability ensuring behaviours set out in the Group Code of Conduct are followed.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Client Onboarding Team
• Credit Initiation Team
• Business Banking Operations
• Financial Crime Risk Team

Our Ideal Candidate

• Must be a Citizen or Permanent Resident of Brunei Darussalam.
• Minimum of 5 years working experience in the banking sector, preferably in managing MSMEs and Corporate portfolio.
• Exposure to banking products, services and operational procedures.
• Strong financial statement analysis skills including knowledge of the economic environment.
• Knowledge of trade finance products, property lending and business working capital cycle.
• Good marketing, communication and interpersonal skill.
• Willing to work under pressure.
• Proactive, positive attitude, customer oriented, self-motivated and a strong champion of team work spirit.
• Understanding of MSMEs and Corporate client KYC/CDD principles

Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
bankingsalesbusiness bankingaccountsacquisitioncode of conductfinancial statement analysiscompany lawtrade financeworking capitalbanking productsfinancial marketsworking experiencestatement analysis