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Business Development Manager,Personal Clients

3.00 to 4.00 Years   Mumbai City   04 Mar, 2021
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesStrategy

  • Ensure meeting of key ratio of each campaign for cross selling of CCPL
  • Manage achievement of sales target of campaign assigned
Business
  • Drive key ratios of tele calling (connect %, conversion %, verified %)
  • Manage quality and call audit scores
  • Drive TL productivity for lead generation
  • Achieve personal sales target for the campaign assigned
  • Segment focus, customer focus needs-based selling
  • Derive insights to Competitor Sales activities and effectively counter the efforts.
Processes
  • Operational quality - Error free customer application & documentation
  • Responsive and responsible selling
  • Practice appropriate sales and marketing skill
  • Continuously provide feedback to the manager of the acceptance of the products in the market and suggested changes that could provide impetus to the sales efforts.
  • Ensure nil Customer complaints
People and Talent
  • Maintain Quality of Tele calling Agents
Risk Management
  • Zero tolerance Fraud, Mis-selling
  • Attend training, acquire knowledge and apply to job function
  • Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
Governance
  • Ensure tele calling complies with the regulatory guidelines
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
salesmarketingbusiness developmentcustomer relationstargetcall auditcross sellingcustomer focusregulatory guidelinespersonal responsibility

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