CIB Data Quality Issue Management Lead

Job Description

The program scope continues to evolve and encompasses cultural, behavioural, procedural and systemic transformation across the full range of data domains (such as reference, market and transaction). Firmwide & CIB CDO offers a unique perspective into the role of data in the financial industry, partnering with a variety of stakeholders across LOBs, Corporate Functions and the Firmwide Data Management organization.BackgroundThe successful candidate will join a team focused on delivering business impact through transformation of Data Quality management. The role will require working with stakeholders across the CIB, other LOBs and Corporate Functions to ensure fit-for-purpose data, looking to leverage best practice across the industry and other J.P. Morgan business units.This role provides an outstanding opportunity at JPMorgan Chase for the selected candidate to join a high profile team and take a partnership role, supporting one of the Bank s most significant change programs.Key roles and responsibilities: Implement and support Data Quality (DQ) practices across the CIB:o Build strong partnerships across CIB sub-LOBs and functions to support Data Quality effortso Communicate and train CIB staff on DQ strategy, principles and processeso Accelerate data quality issue level root cause analysis and resolution through effective program governance, process management and X-LOB triageo Liaise with SMEs across the CIB on DQ issues to facilitate timely resolution, participating in / driving deep dive sessions where necessaryo Represent the DQ team and provide leadership for large scale initiatives to transfer DQ issues from offline trackers into the Firmwide DQ issue repository DQM.o Partner with Controls Org to develop DQ processes in the context of Operational Risk (incl. thematic reviews of RCSA/REDs)Contribute to the development and execution of the Firmwide Data Quality strategy:o Contribute to the implementation of the Firmwide DQ standards, and influence the design of tooling and processeso Liaise with the Firmwide & CIB CDO teams to develop DQ in context of the wider data governance process, e.g. data cataloguing, data integration, etc.o Use LOB partnerships to maintain feedback loop receiving feedback on DQ processes and tooling and raising to appropriate forumPerform project management and business analysis on other data related projects as requiredProvide guidance and mentor team members on CIB business domain and/or data quality issue management processSkills Required Minimum 12 years experience in Financial Services. (Experience in CIB and/or Data Quality management preferred)Preferred background in Ops, Finance or Tech with Project Management/Business Analysis skillsExcellent analytical and problem-solving skillsProficiency in manipulating and analyzing large data sets in Excel (pivots, formulas, charts, etc.)Experience producing PowerPoint presentations for senior audiencesExcellent communication, presentation (both oral and written) & influencing skills - candidate will be dealing with stakeholders of varying degrees of seniority (up-to Managing Director level) across Corporate/Firmwide, Finance, Risk, Compliance , Operations and Technology teamsEffective change management skills - ability to support & adapt within a changing environmentSelf starter, able to work autonomously, with strong time management skills; efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to a high standardCapacity to think laterally and convey an understanding of the big pictureBasic understanding of the companys business practices and familiarity with the companys products and servicesBasic understanding of project management lifecycle and Technology SDLC (software development lifecycle)Experience of Data Management principles would be advantageousJPMorgan Chase is an equal opportunity and affirmative action employer of Disability/Veteran.,

Keyskills :
root cause analysisroot causedata qualitydata managementproblem solvingdata governancetime managementoperational riskcdoriskdata integration ive action