CIB- Wholesale Payment Operations- UAT Specialist - Team Leader

Job Description

Cross Product Change Services - UAT Test AnalystCross Product Change ServicesCPCS which sits inside the JPM Corporate and Investment Bank within Digital & Platform Services is a multi-disciplinary team of around 300 testing and change professionals located globally and working on some of the most complex, multi-year, critically important and strategic projects within the JPM Wholesale Payments Line of Business. Role DescriptionProvision of UAT Testing Analysis for the Whole Sale Payments LOB; in a cross business, cross functional project based environment. Flexibility to provide Testing experience on other LOB s and support transformational Global initiatives within Cross Product Change Services.Responsibilities

• Requirements planning against an End-to-End UAT test strategy, including test data, environments, defect management and test automation.
• Involvement in the provision of accurate testing estimates within daily scrum calls.
• Documentation and execution of UAT test scenarios identifying specific scenarios and developing test scripts
• Utilisation of Cockpit, JPM s in-house test automation tool to assist the efficient and timely E2E test execution, therefore previous experience of automated testing would be highly beneficial.

Functional and Technical Expertise

• Relevant testing experience within the Financial Services industry supporting multiple LOB s delivering in a highly complex, pressurised and high volume environment.
• Expertise in Agile project delivery methodology and skilled to learn and work with evolving methodologies
• Experienced in testing processes in order to define requirements, document user stories and test scripts through to test execution.
• Ability to work with the minimum of supervision on day-to-day activities
• Strong organizational skills ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines
• Functional knowledge of Wholesale Payments utilising SWIFT, BACS and Real-Time Payments
• Working knowledge of direct testing with Clearing Houses and Central Banks would be an advantage

Problem Solving and Analysis

• Highly skilled at problem solving, ability to scope and provide structure to complex issues and provide insightful and timely remediation.
• Superior attention to detail so that documentational / reporting errors can be prevented.
• Ability to identify areas of opportunity for process improvement and build out recommendation to proceed
• Advanced numeracy and Microsoft skills

Communication

• Strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives and clients.
• Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team
• Ability to use effective systemic data driven reporting to support program reporting
• Actively contributes to program updates, Pod and team meetings

Working Style and Influence

• Ability to handle multiple projects and project colleagues in order to meet stakeholder expectations
• Ability to build and nurture effective and lasting relationships with colleagues, team members and stakeholders across multiple business lines and global locations
• Ability to work collaboratively and with effective influencing skills to achieve positive outcomes
• Ability to understand own role and those of other team members and recognise at times the need for flexibility within roles to achieve the project and organisational objectives
• Able to work comfortably and confidently under pressure to achieve target deadlines
• Ability to work on a hands on basis and not limit oneself to only tracking and reporting milestones
• Confident to raise concerns with leadership team and support resolution

Qualifications

• Batchelor degree (with relevant experience) preferred
• Project / Agile methodology Qualification preferred
• Worked in CIB business function ie; Global Markets, Middle Office, Wholesale Payments or Securities Services
• Proven and evidenced successful test team experience

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Keyskills :
salescustomer relationstest datatest scriptsuser storiesmiddle officetest strategycentral bankstest scenariostest executiontest automationagile methodology