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Claim Handler

0.00 to 2.00 Years   Mumbai City   11 May, 2023
Angel and Genie
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryAdvertising / MR / PR / Events
Functional AreaLegal Support Services
EmploymentTypeFull-time

Job Description

    Job Position:-Claim HandlerExperience : Fresher can applyLocation :MumbaiWe are looking for B. Com freshers for a multinational 4th largest insurance broking company, Headcount close to 6000 and growing, with a strong global business presence in insurance, risk management and consulting services with over 35,000 employees globally. Headquartered in the United States in Rolling Meadows, IL.Location- MumbaiShift Timing- 6:30 to 2:30PM and 2:30 to 10:30PMLevels looking at- TraineeWork culture: HybridCab facility- Available depending on the hiring radiusEducation Criteria: Commerce background only.Primary Responsibilities :
    • Processing of Client figures into our system in line with specified key performance indicators and contractual conditions
    • Acknowledge and action clients instructions in a timely manner and communicate pertinent information as necessary
    • Where applicable, ensure prompt chasing of accounts / claims due from clients or notify Account
    • Manager (AM) / Client Service Advocate (CSA) to do the same
    • Ensure the workflow system is kept up to date with correct dates and appropriate comments
    • Understand the clients business and their requirements (operational and other)
    • Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the market
    • Is aware of unpaid items and status of collection for regular update and discussion with Clients and ensures problems are escalated to management
    • Engage with Bureau markets for agreement and Xchanging offices for agreement / signing of accounts
    • Adheres to standard internal processes, policies and procedures, and other external regulatory requirements
    • Compliance with legal requirements, industry regulations, organisational policies and Willis Re best practice and professional codes
    • Ensure internal, client and market correspondence are stored on E-filing and necessary documents attached to processing system
    • Support Account and Settlement associates to ensure that all financial aspects are handled in a timely manner for the secure, efficient and auditable handling of client monies
    • Liaise with AM / CSA on a regular basis to understand and determine Client specific needs
    • Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit
    Skills:
    • Business Communication Written & Verbal
    • Analytical skills (including but not limited to Eye for detail, Interpretation of documents)
    • Basic MS Office Skills (especially, Excel and Word)

Keyskills :
claim settlementclaims processingclaims

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