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Client Relationship Executive

0.00 to 3.00 Years   Mumbai City   06 Aug, 2020
Cordlife Sciences India Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaCustomer Service (Domestic),Marketing / Communication
EmploymentTypeFull-time

Job Description

  • Job Location: Navi Mumbai / Thane / Pune (PCMC) / Chennai / Noida / South Kolkata ( Only Female for South Kolkta)

    • To counsel expectant parents in person or telephonically and schedule presentations.
    • To meet expectant parents at their desired place and provide presentations.
    • To enroll clients, complete the documentations formalities and collect payments.
    • To coordinate for the logistics support upon intimation of the date, time & place of delivery by the client.
    • To ensure customer satisfaction through excellent after sales service and prompt query handling.
    • To generate referrals from existing clientele.
    • To execute different promotional activities like arranging Antenatal Classes (ANCs).
    • To maintain and strengthen relations with key stake holders doctors, hospital authorities, nursing home officials and existing clients.
    • To report daily activities, leads generated, follow ups, enrollments, etc. in C.R.M.
    • To keep track of competitor activities in the field and report the same to the line manager on a regular basis.
    • To adhere to company policies and procedures which are currently in effect or adopted from time to time.
    ,

    Keyskills :
    salesmarketingcustomer relationsaccountsmisafter sales servicewinning others overclient relationshipcustomer satisfactionpromptnursinghospitalschedulelogisticsreferralspromotionalenrollmentsCustomer SatisfactionCashieringData Entry

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