Customer Service Exe - Container Liner

3.00 to 7.00 Years Mumbai City 06 Jun, 2023

Job Location	Mumbai City
Education	Not Mentioned
Salary	Not Disclosed
Industry	Recruitment Services
Functional Area	General / Other SoftwareCustomer Care Executive
EmploymentType	Full-time

Job Description

Job Code : JN/55318/2013 Function area : Customer Service Contact Person : Ranjith Industry type : Container Liner Position : Customer Service Exe - Container Liner / Gujarat & Mumbai Work Experience : 3 to 7 Status : active CTC Range : Negotiable Posted by : Email : Job description : Position : Customer Service Exe ( Export & Import ) ( Candidate have Exp in Container Liner Industries ) Location : Gujarat , Mumbai Duties & Responsibilities : 1) Bookings - Releasing bookings for FIL service - Booking Follow up with customer for timely empty pick up for stuffing and offloading at CY - OOG approval request with OOG centre / vessel or FDR operator - Booking Split / Combine basis customer request - Container linking / Delinking basis customer request 2) REPORTS - FIL - Load plan /CBF / FLA / Final Loading Report - FIL - SID report to YMT - Weekly Report to YMT - Vessel wise and Monthly TDR report to statistics provider 3) New Customer Registration - Collecting KYC documents - Customer code creation - User ID activation - Sales code mapping 4) Vessel schedule - Sending FIL vessel carting to customers - Sending schedules based on customer request - Space request to space management team 5) shut out /Roll over process - Amending vessel in the Bookings - Sending roll over message to customer - Providing roll over/planning list to operation team 6) Mail queries - Customer Queries - Coordinating with FDR/Vsl operator for space - COD request - BL release pending,

Keyskills :
space managementstatisticscustomer servicesid

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Customer Service Exe - Container Liner

Job Description

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