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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Delivery HeadMumbai, Maharashtra, India PermanentLogistics10 - 20 yearsView All JobsApplyJob Title:Delivery HeadExperience in presale in testing: presentations, effort estimation module, commercial terms n conditions, technical solutions, engagement model - Client Handling: Interaction with customer for new projects, leads , proposals, SOW (Scope of work), cross-sell, project reviews, escalation handling (defining governance model) - 3 geographies - India, ME, FE- Availability - Projects - 25 projects in parallel (including automation, functional, small to large size large project)- Revenue - overall portfolio - 80Cr + , (big one - 15 cr)- Team Size handled - 700 strength in all (full banking) - biggest team size - 100+ - Ability to work in ambiguous environment and deliver (eg: project with come with variety may not come with data migration testing, middle ware testing, - Identifying risks and guiding team (even in projects where your expertise is lacking)- Test assessment for traditional and agile methodologies for clients - Team Handling : - Customer teams to handle: Business, Operations, IT, Re-engineering (BTG - Business tech group)- QK Internal Team to handle: Service Delivery Team, Project Managers, Test Leads, Seasoned Bankers, Business Dev Team, Product, Tech, RMG, HR, Sr. Mgmt, Infra- Creating and implementing testing standards across - Knowledge Management : People Process Tools- BFS (Banking, NBFC, Depositories, Mutual Funds, Securities)- Banking - Retail, Rural, Corporate, SME, - Type of banks : Payment banks, Small Finance Banks, Universal Banks- Service Lines: Functional testing, Automation (Traditional and Robotic Test Automation), Dev Ops- P&L responsibility - Handling Proof of Concepts (POC) and POV (value) including creating of business case - Team coaching and mentoring - Managing multiple projects in Digital and Enterprise Applications Space in BFS Segment - Leading Banking Domain & Process CoEsBusiness Strategy & Priorities- Work with Sales team to plan for forthcoming revenue forecast - Manpower planning and Represent and articulate how the regional and global service delivery team can deliver core business processes together with a focus on delivery of continuous improvements to support the future business strategy and priorities.Delivery Management- Deliver scope of services accurately and timely through service delivery team - Build and maintain a high performing team - Encourage and develop innovation and continuous improvement practices in the team - Reporting to Client and QK leadership- Broadlevel - presale and service delivery (no BD, HR)Fundamentals -- Service Delivery Management - Quality , cost and efforts (for QK) , be in control of each project- 150 applications, Consulting to Clients, Accountability and Decision Making Ability Essential Requirements- Client relationship management, Service Delivery Management, People Management expertise, Experience managing conflict and negotiating resolution.- Demonstrated ability to lead a team and work towards defined goals, Strong verbal and written communication skills Desirable Requirements:- Service Delivery organisations : if Captive then multiple Geographies else we need to look for service companys. - TESTING - Good to have - IT and Banking is a must - SDLC - Good to haveExperience Range:10 - 20 yearsEducational Qualifications:B.Tech/B.E,Skills Required :Client Delivery,Agile Testing,QA Engineering,,
Keyskills :
deliverymanagement programmanagement projectmanagement delivery servicedeliverymanagement clientrelationshipmanagement mutualfunds businessdev newprojects musicmaking teamhandling agiletesting ep ting