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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesThe Data and Privacy Transformation Programme, within Group COO Trust, Data & Resilience, aims to uplift data and privacy in existing processes and controls and to improve customer experience. This role will develop and manage the data and privacy strategy for customer marketing consents and permissions, alongside with all the key operational aspects of delivery and project management. This role will work closely with the Customer workstream leads and product owners, various Business and Functions teams, 2 nd line Compliance colleagues and Technology.The successful candidate should have experience in and provide subject matter expertise in Data & Privacy by Design principles. The candidate must have a good understanding of Data Management and Privacy principles and issues and be a subject matter expert in customer experience, customer channel management. Key Role & Responsibilities
Keyskills :
voice of the customeruser experience designsubject matter expertisecyber securityservice designdata managementuser experiencedata strategiescustomer journeys