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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
1. Shall be responsible for delivery of QoS and QoE from CPE Deviceslike Mobile devices, LTE ODU, HGW, STB, ONT etc2. Should be expert in OMA DM,OTASP, OTAPA,TR69, TR98, TR181 datamodels,User agents, IP V4/V6 and their transition technologies3. He should have good experience in customer end devices used in LTE,FTTX and Wifi networks with customer and service centric mindset4. The position will analyze the issues identified by DM, CEM tools andprovide the recommendation for enhancing customer experience on enddevice.5. Management of platforms rendering such services with a target toproactively resolve the problem before escalation, 1. Knowledge of technical support activities.To delegate the tasksefficiently2. To delegate the tasks efficiently within the team so as to meet SLAswell within the time limits3. Participation in internal technical discussions in view to improveoverall performance4. To delegate the tasks efficiently within the team so as to meet SLAs5. Participation in internal technical discussions in view to improve
Keyskills :
oma dmmobile devicestechnical supportcustomer experiencetechnical discussionsltestbqoscemontomawifimobilerenderingmanagementescalationparticipationFOTASyncML