Head IT Infrastructure

Job Description

Head IT Infrastructure

We have been retained by our client, a well-established, professionally managed foreign bank to identify a Head IT Infrastructure to be based at Mumbai.

JOB PURPOSE:

To manage security and disaster recovery in relation to IT infrastructure, including the documentation, communication and implementation of related policies and procedures.

Partnering with the Lead for Business Applications, this position will lead the Infrastructure and Operations teams with overall responsibility for technology infrastructure planning and deployment of technology for various projects.

Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures.

RESPONSIBILITIES:

Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.

The head of IT Infrastructure is responsible for the implementation and operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and related software. This position is operationally responsible for ensuring the availability, integrity, and security for all IT systems and infrastructure.

Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the company s requirements and expectations.

Development of enterprise standards and technology architecture and the IT operations governance process.

To manage partnerships with external suppliers for IT infrastructure services including, support services, change management, consultation services and the production and distribution of regular reports.

To monitor the performance of the IT infrastructure, ensuring that it is optimized and that future capacity planning in undertaken.

To maintain and implement effective IT infrastructure policies, standards, procedures and guidelines.

To research and recommend changes to the IT infrastructure architecture, ensuring that all new and enhanced facilities are effectively project managed and thoroughly tested, before being implemented in the production environment.

Development of enterprise standards and technology architecture and the IT operations governance process.

Conduct product and vendor evaluations ensuring best in class technologies and partners

Works closely with and manage strategic vendor partner relationships. Setup and run the Governance with the partners. Build strategic relationships for creating value for the organization.

Participate in the formulation of the companys enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.

Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.

Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.

Delivering services as per defined SLA signed with clients and mapping the same with OLA signed with service providers.

DESIRED SKILLS :

High levels of IT literacy.

Experience leading a 24x7 Internet-oriented production environment, preferably across multiple data centers.

Structured way of working.

Good attention to detail in all aspects of work.

Able to prioritize and work under pressure.

Good interpersonal and team leadership skills.

Strong written and verbal communication skills

CANDIDATE PROFILE :

Candidates should be an IT Engineering / Graduate with Computer Science or equivalent qualification from a recognized University / Institution with above 15 years relevant experience in Banking Industry.

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Keyskills :
it infrastructureproblem solvingproject managementit infrastructure servicesit operationscomputer sciencecapacity planningteam leadershipdata centerbusiness systemsupport servicescost savingsstorage area networkdisaster recoverybusiness appl