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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Supply Chain / Logistics |
EmploymentType | Full-time |
Purpose : To manage logistics and oversee warehouse operations pan India and internationalKey Performance Indicators :1. Logistics Cost Savings2. Warehouse Cost Savings3. Last Mile Delivery / On-time DeliveryKey Responsibilities :Logistics :1. Drive continuous improvement initiatives with logistics partners in partnership with fulfillment centers, customer service andretail teams to improve customer experience, costs and processes2. Partner with internal / external stakeholders to improve cost, speed and reliability of delivery3. Able to address operational issues affecting functional area4. Execute performance metrics5. Align Logistics objectives with organizational objectivesWarehouse Operations :1. Handling entire Warehousing operations - commercials, product & operations while managing process improvements2. Optimizing Costs and put in place WMS process and framework3. Design innovative strategies to improve customer experience and fulfilment operations4. Improving delivery NPS, Cost per order, returns, damages and RTO management and onboarding new courier partners5. Ensure coordinated supply chain functioning to maximize operations and deliveryPeople Management :- Create a supportive and collaborative environment in which team members are coached, trained and provided with opportunities through developmentExperience & Qualification :Mandatory :1. MBA in Logistics / Operations from Tier 1 Institute2. Minimum 9 years in managing logistics and warehouse operations in a B2C / D2C / FMCG sector across first mile and last mile3. Experience of setting up centralized WH, WMS and logistics operations4. Proven experience in scaling fulfillment in an ecommerce space5. Strong experience in people and functional leadership6. Prior experience of working in a scaling up environment would be an asset7. Excellent communication skills and with strong problem solving and analytical skills, Purpose : To manage logistics and oversee warehouse operations pan India and internationalKey Performance Indicators :1. Logistics Cost Savings2. Warehouse Cost Savings3. Last Mile Delivery / On-time DeliveryKey Responsibilities :Logistics :1. Drive continuous improvement initiatives with logistics partners in partnership with fulfillment centers, customer service andretail teams to improve customer experience, costs and processes2. Partner with internal / external stakeholders to improve cost, speed and reliability of delivery3. Able to address operational issues affecting functional area4. Execute performance metrics5. Align Logistics objectives with organizational objectivesWarehouse Operations :1. Handling entire Warehousing operations - commercials, product & operations while managing process improvements2. Optimizing Costs and put in place WMS process and framework3. Design innovative strategies to improve customer experience and fulfilment operations4. Improving delivery NPS, Cost per order, returns, damages and RTO management and onboarding new courier partners5. Ensure coordinated supply chain functioning to maximize operations and deliveryPeople Management :- Create a supportive and collaborative environment in which team members are coached, trained and provided with opportunities through developmentExperience & Qualification :Mandatory :1. MBA in Logistics / Operations from Tier 1 Institute2. Minimum 9 years in managing logistics and warehouse operations in a B2C / D2C / FMCG sector across first mile and last mile3. Experience of setting up centralized WH, WMS and logistics operations4. Proven experience in scaling fulfillment in an ecommerce space5. Strong experience in people and functional leadership6. Prior experience of working in a scaling up environment would be an asset7. Excellent communication skills and with strong problem solving and analytical skills,
Keyskills :
supply chainrto managementproblem solvingcustomer servicecustomer experiencewarehouse operationscommunication skillscontinuous improvementcollaborative environmentwmsb2cpanrtod2cdesign