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Hiring for Associate

1.00 to 2.00 Years   Mumbai City   30 May, 2020
Bnp Paribas
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Job Title: Associate Date:16th April20Department:Client Management OperationsLocation:MumbaiBusiness Line / Function:Client ReferentialReports to:(Direct)Manager/ Team Leader of Referential (ISPL) Grade: (if applicable)(Functional)Number of Direct Reports:N/ADirectorship / Registration:NAPosition PurposeThe Client Referential Officer will assist in performing Call Back duties within CIB Client Management Referential team on activities pertaining to Standard Settlement Instructions, which are setup in the Referential systems in scope. This is inclusive of data analysis and continuous review and improvement on existing processes with a high awareness of risk, and in line with the internal control framework.Client Referential Team engages with different levels of the bank in ensuring client referential data integrity without compromising on controls across different business lines and products.ResponsibilitiesDirect Responsibilities

  1. Ensuring call back is processed with the correct client and all the SSI details are duly verified during the call
  2. Listen to the recorded tapes of the call back performed by other users and perform call back verification
  3. Ensure call back registry is maintained with accurate information.
  4. Timely escalations to the management incase of any lapse in the process
  5. Strictly following the set TAT to avoid any fraudulent SSI s being processed
  6. Close coordination with internal team in order to meet TAT
  7. Act as a subject matter expert and provide support to change initiatives of the bank
Contributing Responsibilities1. Provide quality of service towards multiple Business lines/functions and in turn to External customers.2. Active participation in regular review of operational procedural changes /requirements during processing function / staff meetings.3. Active participation in Projects / System Changes / UAT / new system implementation when required.4. Contribute to develop & propose ideas for a better partnership with Business and On-shore5.Prepare MIS/KPI reports as and when required or requested by stakeholdersTechnical & Behavioral CompetenciesTechnical Skills:
  1. Degree holder or equivalent
  2. Familiar with a bank s internal control framework
  3. Prior exposure to the financial services industry highly preferred, especially on the corporate banking business
  4. Excellent computer skills on Microsoft Excel, Word, Powerpoint, Share point, Outlook
  5. Excellent communication skills in English
Behavioral:1. Not afraid to go the extra mile to achieve goals2. A good team player with pro-active working attitude3. Analytical and detailed oriented4. Ability to manage the expectations and timeline of internal clients5. Ability to multi-task and prioritize tasks6. Structure and organized in day-to-day work7. Exhibit collaborative approach and solution driven Specific Qualifications (if required)1. University Graduate 2. Minimum 1 years experience in Banking Industry with min. Experience in call back process is a strong plusSkills ReferentialBehavioural Skills: (Please select up to 4 skills)Attention to detail / rigorCommunication skills - oral & writtenAbility to collaborate / TeamworkGood listenerTransversal Skills: (Please select up to 5 skills)Analytical AbilityAbility to develop and adapt a processAbility to collaborate / Teamwork .Choose an item., *1. University Graduate 2. Minimum 1 years experience in Banking Industry with min. Experience in call back process is a strong plus

Keyskills :
quality of servicestatic data music makingdata analysis retail bankingdata integrity asset managementinternal control

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