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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Are you an expert when it comes to tools like Service Now Do you have a track record of influencing senior IT stakeholders and business partners Do you have proven ability to solve complex issues, covering both technical and business needs We re looking for an IT support analyst to: support the Service & Product Manager across several technical domains ensure workflows, processes, tooling and applications are of the highest quality standard contribute expertise to the management of existing and new IT products and services define workarounds for known errors and initiate process improvementsYour teamYou ll be working in the Service Request Fulfillment team in Pune. We provide Server installation services for data centers around the globe. This benefits our Wealth management, Investment Bank and Corporate Center cliens. As a Infrastructure Deployment Manager, you ll play an important role in managing complex server installs by working closely with numerous infrastructure and engineering teams. You will also interface significantly with senior members of the business IT teams., ideally five years of hands-on experience with project oversight instaslling server hardware of both Unix and Wintel variants. good Knowledge of server side hardware, operating systems, network technologies. A good working knowledge of Service Now and MS Excel for reporting is a plus. ability to solve complex issues, good at problem statement analysis and solution design thinking track record of influencing senior IT stakeholders and business partners confident communicator that can explain technology to non-technical audiences capable of understanding client needs and translating this into products and services Client oriented and able to work well within geographically diverse team structure. Have strong documentation and follow up skills. Willing to work US time zone
Keyskills :
deliveryriskavailability managementcapacity managementdocumentationit supportserver sidesolution designwealth managementoperating systems