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Infrastructure Program Control Services Application Tech Support Practitioner

12.00 to 15.00 Years   Mumbai City   23 Jun, 2022
Accenture
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • Project Role :Application Tech Support Practitioner
    • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
    • Management Level :7
    • Work Experience :12-15 years
    • Work location :Mumbai
    • Must Have Skills :
    • Good To Have Skills :
    • Job Requirements :
        • Key Responsibilities : IT Network Infrastructure Operations Monitoring-Manage Data Center, SOC Incident Management - protecting network, firmware / Patch Management Firewall, Network traffic, IT Policy, Switches, SDWAN Coordination with IT Vendor
        • Technical Experience : Network Administration, User Management, Alert Configuration Manage enterprise class firewall, L2-L3 switches and network Tools: Manage-Engine, SEPM, WDS Technology, Virtualization IT Compliance and CSV
        • Professional Attributes : Effective written and oral communication skills Problem solving ability
      • Educational Qualification : Bachelor Degree Minimum 15 years of full-time -education
    ,

Keyskills :
data centerit complianceproblem solvinguser managementpatch managementoral communicationincident management

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