investigations manager

Job Description

Job Title: Investigations Manager Location: MumbaiAbout BarclaysBarclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.Risk and Control ObjectiveEnsure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.Working FlexiblyWe re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers and clients needs. Whether you have family commitments or you re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.Introduction:The Investigations Manager will assist the Senior Manager of Investigations in the development and management of the Investigations team and the successful delivery of casework. The Investigations Manager will operate in accordance with a defined investigations methodology and in close collaboration with business partners across the Bank and external bodies (e.g. Legal and law enforcement). The Investigations Manager will conduct interviews, take statements, gather evidence, analyse facts and prepare reports as part of the investigative process. The Senior Investigations Manager will lead and manage investigations or be part of an investigative team for larger or more complex investigations.The Investigations Manager will be located in Mumbai and provide coverage within the APAC region and elsewhere as directed by management.What will you be doing Investigations

• Undertake investigations into matters referred by Barclays business entities in the APAC region.
• Conduct investigations in accordance with Compliance Investigations methodology, utilising the dedicated Case Management System for the recording and management of casework.
• Delivery of investigations: Undertake interviews, take statements, analyse facts, gather evidence, prepare reports and witness statements.
• Participation in criminal, civil and disciplinary proceedings as required.

• Demonstrate commercial awareness during investigations to maximise recovery, minimise losses and take advantage of cost reduction opportunities where appropriate.

Team Responsibilities

• Support operation of relevant management information reporting, analysis and appropriate feedback processes to the business and infrastructure, in conjunction with departmental governance standards.
• Be pro-active in keeping informed of relevant investigations best practice.
• Contribute to changes in Compliance Investigations procedures and activities.
• Enhance operational efficiency and effectiveness in all that the team does.
• Actively support and contribute to the on-going development of the Conduct Oversight global intranet and SharePoint sites.
• Participate in and support the Conduct Oversight and wider Compliance Community and Diversity agenda

Governance, Risk and Controls

• Risk and Control: All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Stakeholder Management and Leadership

• Build strong working relationships with key internal stakeholders, including but not limited to Front Office teams, Risk, Compliance, Legal, Operations, Credit, Human Resources, Finance and Audit.

Decision-making and Problem Solving

• Highly capable of analysing data from multiple sources and applying objective judgement to reach a logical, fact based conclusion.

What we re looking for:

• Relevant experience of undertaking investigations in either a corporate or investigative body.
• Experience of working in the financial services industry, with a multinational company in another sector or in an investigative public body and with significant knowledge of the financial services industry.
• Computer literate with knowledge and experience of using Microsoft Windows packages and familiarity with the principles and operation of case management systems.

Skills that will help you in the role:

• Ability to communicate effectively at all levels, including with senior stakeholders (to MD level).
• Excellent written and verbal communication skills, required to address both individuals and larger audiences and achieve buy-in and support for change.
• Experienced at giving evidence in criminal and/or civil, tribunal and/or disciplinary contexts.
• Ability to work well under pressure with demanding multiple deliverables, working alone or as part of a team.

Where will you be working MumbaiBe More at BarclaysAt Barclays, each day is about being more as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. It s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.Our ValuesPurpose and Values We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.RespectWe harness the power of diversity and inclusion in our business, trust those we work with, and value everyones contribution.IntegrityWe operate with honesty, transparency and fairness in all we do.ServiceWe act with empathy and humility, putting the people and businesses we serve at the centre of what we do.ExcellenceWe champion innovation, and use our energy, expertise and resources to make a positive difference.StewardshipWe prize sustainability, and are passionate about leaving things better than we found them.Our DiversityWe aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.Our BenefitsOur customers are unique. The same goes for our colleagues. Thats why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our flexible working options for colleagues. If you have a need for flexibility, then please discuss this with us.,

Keyskills :
risk management frameworkfront officecost reductionrisk managementproblem solvinghuman resourcesconsumer bankingequipment supplymanagement systemfinancial servicesstatements of work sow