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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Technical Support / Helpdesk |
| EmploymentType | Full-time |
L1 Technical Support EngineerDesignation : Technical Support L1 - LinuxExperience : 1 - 3 Years (Only Male)Location: MumbaiNotice Period : 15 days / ImmediateRoles and ResponsibilitiesMonitor the Backup, Off-site, Recover Task, and Appliance Critical Services failure EventsTroubleshoot and fix the reported failure event and Escalate as and when neededProvide Tier-1 support to partner on requested queries and tasks through Incident (reactivesupport)Chat Support (NOC IM for Incident Management) and Partner calling based on system classification & partners business requirements.Desired Candidate ProfileGood hands-on Experience in diagnostics & troubleshooting of Windows Operating systemGood hands-on Experience in diagnostics & troubleshooting of Linux Operating systemGood understanding of Windows boot-up processGood understanding of Linux boot-up processGood understanding of backup conceptsBasic knowledge of Backup and restorePerks and BenefitsEducation: Any / computer science Graduate.Basic knowledge of windows shadow copy feature Linux ShellGood communication skillAny Linux Certification would be added advantageCandidate must have 1-year experience and be ready to work in 365*24*7 supportInterested Candidate can share their updated CV on : aarti.g@ipsgroup.co.in
Keyskills :
norton ghostlinuxhardware supporttroubleshootingremote desktopworkstationscomputer scienceprinter supportdiagnosticslaptopsbusinesswindowstechnical support