Mainframe Storage Specialist

Job Description

• As Mainframe Storage Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

• If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here.

What will you do

• Adopt the given technology to meet the drift of customer and business requirements
• Storage box data migration (DASD to DASD and Tape to tape) and Storage replication
• Analyze and research options for collaborates with exiting external systems
• Root Cause Analysis preparation and meeting Service level agreement for submission
• Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required
• Initialize / add new DASD volumes and Add new tape volumes. Perform the space management activities such as VTOC resizing, Defrag, Compress/Reclaim/Release/Cleaning of datasets
• Manage and Define SMS rules and ACS routines along with reorganization of storage dataset (RMM/HSM CDS & Catalog file)
• Disaster recovery planning and performing the recovery test (Tape recovery / DASD Replication / Tape Replication) and Managing the Copy services / GDPS
• Problem determination and resolution within expected time frame
• Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
• Lead daily Operations meetings provided there are no P1 incidents running
• Aid with identifying problem management trends

You and IBM India IBMs Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever. We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award Best Employer of People with Disabilities and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace We advocate for fairness and equality as everyone is, and always has been, welcome at IBM. Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry. Business Unit Introduction Our IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure. Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services. Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation. Who you are As Mainframe Storage Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here. What will you do

• Adopt the given technology to meet the drift of customer and business requirements
• Storage box data migration (DASD to DASD and Tape to tape) and Storage replication
• Analyze and research options for collaborates with exiting external systems
• Root Cause Analysis preparation and meeting Service level agreement for submission
• Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required
• Initialize / add new DASD volumes and Add new tape volumes. Perform the space management activities such as VTOC resizing, Defrag, Compress/Reclaim/Release/Cleaning of datasets
• Manage and Define SMS rules and ACS routines along with reorganization of storage dataset (RMM/HSM CDS & Catalog file)
• Disaster recovery planning and performing the recovery test (Tape recovery / DASD Replication / Tape Replication) and Managing the Copy services / GDPS
• Problem determination and resolution within expected time frame
• Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
• Lead daily Operations meetings provided there are no P1 incidents running
• Aid with identifying problem management trends

Required Technical and Professional Expertise

• Minimum 7+ years of experience in Mainframe Storage Administration environment with work management, user management, journal management and performance management
• Proven knowledge on tune performance and ensure high availability of infrastructure
• Expertise in Storage hardware subsystems including IBM DASD (DS8K), IBM Automated tape library and IBM Virtual tape library (TS7700/TS7720/TS7740/TS7760)
• Proficient in technologies like P2V, V2V and P2P migrations
• Experience in EMC s storage (VMAX and DLM) and Replication (SRDF) technologies
• Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes and proven experience on BRMS, Tape management, ATL/VTL for Tape Libraries
• Validated expertise on third party tools like Robot/TATTOOL

Preferred Technical and Professional Expertise

• Proficient in working with high availability environment along with alignment to process (ITIL)
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications

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Keyskills :
sanstoragebusiness continuitycliemcroot cause analysisbusiness impact analysisdisaster recovery planningroot causeit servicesmusic makingservice levelcopy servicesdata migrationtape libraries