Manager, Analytics & Visualization

Job Description

Build and drive IMO Performance Analytics strategy in data analytics transformation & visualization; capacity optimization & productivity management; execution management and business impact assessment.StrategyEnvisioning, planning, and steering the strategic direction for the IMO Performance Analytics teamConceptualizing data, MIS, productivity, capacity and BIA frameworksDetermining, calibrating, and tracking of key success parameters and metrics & risk mitigationProviding thought leadership on solutions and collaborating across team and functional linesConceptualize execution plans for key metrics and drive global improvements.BusinessEnabling team to understand CCIB and broader organizational agenda and how their work supports these.Supporting overall IMO cost management agenda through tight budget and investment spend allocation against critical deliverablesDriving operational efficiency and effectiveness for processes and projects under area of responsibilityProcessesData analytics transformation and visualization:Expand and improvise the IMO standard of MIS reporting and data analytics; transform the current manual and semi-automated report using latest Business Intelligence solutions; implement state-of-the-art visualization and keep it ahead of the industry standards; publish actionable insights for effective management decisioning.Build analytics standards and concepts.Design processes for tracking of metrics (top-line, customer, risk, efficiency, people and cost) across value chain.Steer NTB on-boarding discipline and drive turn-around time rigour for improved client experience.Lead control of key risk metrics for IMO through commitment plans and tracking at Execution Management Forum.Drive continuous tail management through proven data-supported analytics and business team engagementInnovate ways to simplify MIS through Business Intelligence tools and making them widely and easily accessible for action.Eliminate manual efforts on data collection by leveraging on enterprise wide capabilities like EDM data lake, Extract capabilities, and data insight and reporting tools.Deliver periodic MIS/analytical reports across value chain including Pan-Bank MI.Deliver non-scheduled (ad-hoc) and regulatory reporting requirement for the network.Provide insights and highlight risks/mitigation to senior management, network, and governance forums.Develop, measure and monitor KPI and KRIs for critical processes and projects.People and TalentLeading through example by upholding high standards of excellence, ethics & code of conduct, governance and risk awareness, and stakeholder partnership & collaborationDeveloping a high-quality performance team through effective and diversified hiring practices, clear guidance and feedback, training & mentorship, conducting fair and transparent performance evaluations, and frequent staff upskilling, job rotations, and stretch assignments driving the employment, engagement, and retention of high quality resourcesEnsuring the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.Providing effective supervision, team structure & capacity planning, succession planning, and correct allocation of work to staff vis- -vis the assessment of their strengths, abilities, and level of motivationFormulating and monitoring job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectivesRisk ManagementEmbedding instituted processes and projects within relevant risk management frameworks, including deployment of the Operational Risk Framework, and ensuring timely, independent, and accurate execution and reporting of checks performed throughout duration of process / project ownershipServing as first line control owner wherever relevantEnsuring a full understanding of the risk and control environment within area of responsibility and all critical direct reports are equipped to deliver against requirements of the relevant risk and control environment applicable to their area of responsibilityGovernanceAssessing the effectiveness of the Group s arrangements to deliver effective governance, oversight and controls in the IMO Performance Analytics team and, if necessary, oversee changes in these areasBuilding awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the roleDelivering effective governance ; capability to challenge fellow executives effectively; and willingness to work with regulators in an open and cooperative mannerEnforcing and exemplifying strong governance and oversight across all managed projects and activities within the portfolio that is consistent with Bank and industry programme and project management standards, code of conduct, and good governance and risk managementCollaborating with internal and external regulatory & monitor, global and country risk assessment & audit bodies throughout the development process to deliver timely, accurate, and on-point outcomes that support / execute against existing Bank regulatory programmes & commitmentsFormulating regular updates to committees, governance bodies, and senior management including relevant and actionable MIS & insights and where appropriate act as a lead, representative / delegate in these forumsRegulatory & Business conductDisplaying exemplary conduct and live by the Group s Values and Code of Conduct.Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Leading the IMO Performance Analytics team to achieve the outcomes set out in the Bank s Conduct Principles: Financial Crime Prevention; The Right Environment.Effectively and collaboratively identifying, escalating, mitigating and resolving risk, conduct and compliance matters.Key StakeholdersInternalIntegrated Middle Office Central Team & NetworkCCIB Client IntelligenceCCIB Client EffectivenessCCIB RM Centre of ExcellenceGlobal Credit COEHR & Organization DesignFinanceOperational ExcellenceClient Lifecycle Design Management Central Team & COLT Project TeamCCIB and BB COO TeamsOperational RiskFinancial Crime Compliance Central & Regional TeamsLegalCreditComplianceGlobal Banking Operations (GBS)Group Technology & OperationsOther ResponsibilitiesEmbedding Here for good and the Group s brand and valued behaviours in the Integrated Middle Office teamPerforming other responsibilities assigned under Group, Country, Business or Functional policies and proceduresOur Ideal Candidate6 years experience in analytics, and preferably in banking industryStrong Knowledge of Tableau or similar visualization toolsProficient in SQLKnowledge of either Alteryx, SAS, R or PythonExperience in stakeholder managementRelevant analytics work experience and demonstrated career progression/increase in responsibilitiesStrong academic record: Degree in Finance, Statistics, Computer Science or related fieldStrong understanding of Hadoop DatabaseUnderstanding in emerging cloud and smart technologies such as Azure, AWS, Cognitive Automation will be an added plusExperience in data commercialization facilitating partnerships and driving buy-in/adoption from stakeholders of varying levelsUnderstanding of the ETL processGood presentation, time management, negotiation and influencing skillsStrong analytical and problem solving skillsExperience in project management from business requirement definition, solution validation, user testing, technical documentation and production roll outAbility to manage multiple work streams with strong problem solving and analytical skillsStrong communication and presentation skills to varying levels of managementHighly driven and motivated with an eager-to-learn attitude and actively seek out ways to improve processes, people, and products Good presentation, time management, negotiation and influencing skillsAbility to influence without authorityRole Specific Technical CompetenciesManage ConductManage RiskManager PeopleOperationalManage ChangeManage ProjectsBusiness Products & ProcessesData Conversion and Reporting,

Keyskills :
code of conductkeeping things simplebusiness intelligence toolskey metricshuman skillsrisk metricsmis reporting