Manager - HR Business Partner

Job Description

Job Title: Manager - HR Business Partner Location: Mumbai (Andheri East)Title Holder: Reporting to: DGM - People & Culture Officer & Key Account DirectorEducation: Any Graduate (MBA in HR preferably)Experience: 6 to 8 years in HR domain Relationships Internal, All Operational Heads and EmployeesRelationships External - Relevant Statutory Bodies, Professional Consultants and customers. Role:The role holder partners with the business operations team, develops, implements, and aligns HR programs with business objectives, serving as a business partner of the senior management team of the division while supporting employees in their day to day HR needs. The Title Holder will be responsible for developing HR & IR strategy in tune with organization strategy, to attract, develop, engage and retain best in class talents. As a strong, decisive and a result oriented leader, he/she has to develop and manage relationships across the business vertical and externally and with a wide variety of partners based on trust, teamwork and knowledge.Responsibilities:
• To serve as a business partner to the business leadership team
• Develop and execute an employer brand strategy, aligned with the corporate brand, designed to attract and retain superior talent needed to execute ISSs long-range strategy.
• To constantly shape the attitudes of employees and motivate them for better performance.
• To function in an active and influential business advisory role with Functional Heads and other employees in order to drive the business results.
• To leverage HR team to drive change in leadership & organization development.
• Support workforce planning efforts within the organization, utilizing talent metrics to measure success.
• Inspire and oversee implementation of responsive talent management policies and programs including but not limited to training and development, recruitment, performance management, compensation and benefits programs
• To plan and establish systems for employees performance appraisal, develop appropriate tools and to work for performance improvement of all employees.
• To ensure statutory compliance under various labour laws and guide and safeguard the interests of the company in a professional, transparent and lawful way in line with ISS values & code of conduct.
• To play a vital role in monitoring and controlling various budgeted targets/numbers and also to maximize results.
• To work for a team based culture in the organization and establish & institutionalize enabling structures internally towards the same.
• To remain customer focused and orient all employees/teams towards meeting or exceeding customers expectations.
• To ensure that such CSR initiatives as approved are undertaken.
• To constantly work for high performance culture throughout the organization and build individuals and teams towards that.
• Handle escalations with respect to Govt. agencies like the ministries, Senior Labour & Police Officers, etc.
Key Result Areas:
• OPS (Employee Motivation Survey Results) & Customer satisfaction surveys eNPS & cNPS scores
• Company performance Quality, Cost, Productivity and Profitability
• Zero Man days loss due to employee shortages & IR issues
• Compliance to laws
• Talent acquisition Mid and senior management
• Performance of Cross Functional Teams.
• Proactive Employee engagement initiatives
• Training man days
• Employee Turnover
• OD initiatives
Experience and Background
• Have 6 to 8+ years experience in Human Resources domain with reasonable experience in handling large blue collared workforce. (Including at least 5 years in Department head or equivalent, preferably in the Facility, logistics, hospitality or outsourced services industry.
• Significant experience in supporting business is desirable, specifically in designing organization structures, productivity improvement and cost rationalization initiatives
• Exposure in handling trade unions and wage settlements
• Proven experience with merger and acquisitions and culture homogenization
• Proven track record in assembling and growing direct reports and teams.
Competencies:
• Requires outstanding interpersonal, coaching and listening skills with the ability to communicate within all levels of the organization.
• Expert knowledge of Central, State and local employment and wage laws and regulations.
• Technologically savvy and well-versed in talent analytics, with deep knowledge of the tools available to recruit and engage a large geographically spread workforce.
• Exhibits excellent public speaking and presentation skills.
• Proven ability to remain objective, discrete and exercise common sense at all times. Able to develop strong, trusting relationships within department and organization.
• Thrives in a dynamic environment and able to work on various projects simultaneously, requiring strong organizational and time management skills.
• High Energy and self-motivation & drive
• Emotional Balance Roles and Responsibilities
If interested for the above position, please revert with your updated profile, current & expected CTC at below mentioned details.NaziaManager - People & Culturehidden_emailIndustry: Facility Management Services Functional Area: Human Resources Role Category: HR OperationsRole: Head - HRBPEmployment Type: Full Time, Permanent ,

Keyskills :
employee relationsworkforce planninghuman resourcesrecruitment