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Network Operations (Operations (Tech))

3.00 to 8.00 Years   Mumbai City   06 Jan, 2022
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

*Job ProfileAs a core Infrastructure pillar, the ENS L3 Operation team is responsible for the deployment, maintenance, and support of our global Data & Voice network, utilizing the latest telecommunications and networking technologies available, to deliver the best possible end-user experience.Responsibilities:

  • The candidate will be responsible for supporting global data infrastructure, including Incident, Problem, and Change Management as part of a global group.
  • Apply, examine, support and troubleshoot a global network including routers, switches, WAAS, Load Balancers and firewalls.
  • Using tools and automation to proactively monitor and assure latency compliance and quickly respond to any issues.
  • Successfully receive technical escalations and independently provide solutions to resolve high impacting network incidents. Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution.
  • Communicate with business units during projects and incidents.
  • Point of escalations for offshore Level1 and Level2 for incident management.
  • Operational acceptance of new deployments and create technical documentation for as built environment.
  • Participate in vendor management and governance process.
  • Participate in on-call duties in rotation. Week-end work expected.
, *Desired Skills
  • Desire to learn and adapt to new technology.
  • Ability to prioritize along with good time management skills.
  • Excellent interpersonal skills.
  • Good problem-solving skills.
  • Ability to participate as part of a team.
  • High level of initiative, proactive approach.
  • Ability to work in a team environment.
  • Sense of ownership/accountability.
  • Flexible and adaptable to meet the team s needs.
  • Honest, hardworking and reliable.
  • Ability to use Microsoft applications, Word, Excel and Outlook.
  • Proficient in UNIX or Linux.
Qualifications/CriterionQualification: - Master s Degree or Bachelors Degree with equivalent combination of professional training and experience.Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

Keyskills :
operation teambusiness unitsproblem solvingtime managementvendor managementchange managementequal opportunitiesmicrosoft applicationstechnical documentationunixwordwaasexcelvendor

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