Opening For Operation & Compliance For Leading NBFC

Job Description

Roles and ResponsibilitiesBroad KRAs: Operations & Compliance : - Proper satisfaction of KYC requirements and Loan Application form from borrowers as per defined KYC checklist, pre-sanction checklist etc. - Conducting proper regulatory checks (CIBIL, RBI and other caution lists, World Check etc.) - Processing & adherence to all SLAs at various stages of the operations (internal & external) and liaison with vendors (example: CPV, Legal, Valuers, etc.) - Ensuring all sanctioned terms and conditions including clauses pertaining to security have been accurately incorporated in the Sanction Letter and digitally signed - Ensuring error free documentation support by the team - Reviewing SOPs on an ongoing basis and suggest changes - Ensuring error free security creation support by the team - Ensuring 100 % compliance with all pre-disbursement conditions and sending alerts to business teams regarding post-disbursement compliance - Ensuring executed documents are duly signed by an authorised signatory - both at Lender & Borrowers side digitally - Identification of Operational risk & implementation of mitigation plans, including ensuring successful audit reviews (internal & external) - Ensuring the adherence to all agreed SOPs and Policies - Ensuring Operational efficiency & quality metrics are tracked and improved on an ongoing basis to deliver a superior customer experience - Conducting periodic audits to identify inconsistencies in data and resolve them in a timely manner - Proactively identifying and troubleshooting technical gaps in loan processing by tracking and analyzing loan data and closely partnering with the engineering team for swift resolution - Tracking, monitoring, and driving closure of all open pre and post disbursement conditions Customer Service Standards : - Ensuring achieving TAT for issue of Lease/Loans, documents etc. to the business teams - Customization of documents in coordination with internal and external legal teams - Ensuring TAT for verification of executed documents and for clearances for disbursements - Responsible for timely resolution of customer queries and complaints - Suggesting improvements in the documentation and customer on boarding process on an ongoing basis Technical Skills : - Excellent understanding of Loan Origination and Management Systems (LOS & LMS) - Able to design new process flows to drive STP(Straight Through Processing) and manual processes where required complying to the internal / external regulations - MS- Office Tools (Very good working experience in PowerPoint and Excel tools) Qualification & Experience : - Postgraduate in Finance from any recognized university / Institution (CA/ MBA / PGDM ) - Overall 12+ years of experience in NBFC/ Financial Services Industry.Preferably with experience in leasing - 6-7 years of experience in people management / managerial role is preferred, Roles and ResponsibilitiesBroad KRAs: Operations & Compliance : - Proper satisfaction of KYC requirements and Loan Application form from borrowers as per defined KYC checklist, pre-sanction checklist etc. - Conducting proper regulatory checks (CIBIL, RBI and other caution lists, World Check etc.) - Processing & adherence to all SLAs at various stages of the operations (internal & external) and liaison with vendors (example: CPV, Legal, Valuers, etc.) - Ensuring all sanctioned terms and conditions including clauses pertaining to security have been accurately incorporated in the Sanction Letter and digitally signed - Ensuring error free documentation support by the team - Reviewing SOPs on an ongoing basis and suggest changes - Ensuring error free security creation support by the team - Ensuring 100 % compliance with all pre-disbursement conditions and sending alerts to business teams regarding post-disbursement compliance - Ensuring executed documents are duly signed by an authorised signatory - both at Lender & Borrowers side digitally - Identification of Operational risk & implementation of mitigation plans, including ensuring successful audit reviews (internal & external) - Ensuring the adherence to all agreed SOPs and Policies - Ensuring Operational efficiency & quality metrics are tracked and improved on an ongoing basis to deliver a superior customer experience - Conducting periodic audits to identify inconsistencies in data and resolve them in a timely manner - Proactively identifying and troubleshooting technical gaps in loan processing by tracking and analyzing loan data and closely partnering with the engineering team for swift resolution - Tracking, monitoring, and driving closure of all open pre and post disbursement conditions Customer Service Standards : - Ensuring achieving TAT for issue of Lease/Loans, documents etc. to the business teams - Customization of documents in coordination with internal and external legal teams - Ensuring TAT for verification of executed documents and for clearances for disbursements - Responsible for timely resolution of customer queries and complaints - Suggesting improvements in the documentation and customer on boarding process on an ongoing basis Technical Skills : - Excellent understanding of Loan Origination and Management Systems (LOS & LMS) - Able to design new process flows to drive STP(Straight Through Processing) and manual processes where required complying to the internal / external regulations - MS- Office Tools (Very good working experience in PowerPoint and Excel tools) Qualification & Experience : - Postgraduate in Finance from any recognized university / Institution (CA/ MBA / PGDM ) - Overall 12+ years of experience in NBFC/ Financial Services Industry.Preferably with experience in leasing - 6-7 years of experience in people management / managerial role is preferred,

Keyskills :
operational riskworld checkcorporate liaisonpeople managementcustomer experiencemanagement systemsslasrbiloan originationworking experienceenvironmental impact assessmentriskfinancial servicesloan processingkycoperational efficiencyexcel