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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | Customer Service (International),Sales / BD |
| EmploymentType | Full-time |
Phone Banking Officer Phone Banking Officer Attend inbound calls and resolve customer queries/request/complains Raise customers request /complaints on their behalf in the CRM tool Generate leads and educate customers about new products their benefits Maintain and adhere to compliance guidelines Capture problem indicators, highlight and suggest improvement Adherence to the monthly score card parameters including quality, efficiency and accuracy Maintain adequate knowledge levels on products, processes and systems used Ensure sales target are met ,
Keyskills :
bankingsalescustomer servicecreditcross sellingphone bankinginbound callsbenefitsadherencecomplianceACDCTICall Center DevelopmentIEXIVRAvaya ProductsCOPCecardindicatce Management