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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Telecom / ISP |
Functional Area | Operations Management / Process Analysis,Sales / BD |
EmploymentType | Full-time |
# Interact with different functions inside operations forperformance reports# KPI & SLA MIS creations as per reportingrequirements# Interaction with function heads for respective KPISLA reports as per format# Exclusions and Analysis of thereports# Ensure all the reporting tools are scheduled andreports shared on time# Reporting the business critical cases tomanagement# Coordinate with various technical teams forcollection, correction, analysis of data if required# Automationof reporting and formulating new report formats., Knowledge of core and service platforms availability as per theagreed SLA. Ensure the usage of all processes and tools as perguidelines. Knowledge of core and service platforms availabilityas per the agreed SLA. Ensure the usage of all processes andtools as per guidelines. Knowledge of core and service platformsavailability as per the agreed SLA. Ensure the usage of allprocesses and tools as per guidelines.
Keyskills :
reporting toolsmisslakpibusinessanalysisreportingoperationsavailabilityProcess MigrationBancassuranceKnowledge Process OutsourcingProcess ExcellenceTax Deducted at SourceAttritionRemittances