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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Rs 4.0 - 8 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Technical / Process Training |
EmploymentType | Full-time |
Prepare training materials such as outlines, text, and handouts and present informationTailor specific training programs to employee growth and retainment, career path assistance, etc.Be the point of contact to maintain all the process changes, process documents and later train the teams on any changes.Develop, Tweak and Maintain training procedure manuals, training content and guides, and course materials.Conduct In-house Workshops, Co-ordinate with External Trainers to help the teams learn what is required for their role.Involve in the hiring process to analyze the candidates on Voice & Accent/ Soft Skills areas.
Keyskills :
addienew hire orientationscareer developmentcustomer relationsqualitymbtiprocess trainingmaterialsmetallographytraining needs analysisthermoplasticsalloystraining deliveryamerican welding societytraininghiringlearning managementcustomer s