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Professional Application Delivery

2.00 to 5.00 Years   Mumbai City   08 Jul, 2020
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

  • Coordinates activities of functional areas or of department account leads to ensure that business solution requirements are met.
  • Provides assistance in interpreting demand forecasts and planning; works with team members to provide high quality specifications for complete end-to-end project delivery. Escalates issues and recommends adjustments.
  • Maintains records of account specific application problems and assists in prioritizing work requests. Identifies and researches process changes or adjustments and escalates accordingly.
  • Maintains records of expenditures to ensure they align with forecasts and are in compliance with approved budgets.
  • Collaborates with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
  • Provides support in identifying and researching application improvements to increase customer and stakeholder satisfaction.
  • Ensures delivery of projects meet client and company expectations and needs.
Basic Qualifications
  • Bachelors degree or equivalent combination of education and experience
  • Bachelors degree in business administration, engineering, information systems or related field preferred
  • Three or more years of support services or project or program experience
  • Experience working with the technology industry
  • Experience working with company products and operating systems
  • Experience working with computer systems and their use
Other Qualifications
  • Project management skills
  • Analytical and problem solving skills
  • Basic accounting skills
  • Interpersonal skills to interact with customers and team members
  • Organization and time management skills
  • Communication skills
  • Ability to work independently and as part of a team
  • Willingness to travel
Work Environment
  • Office environment
,

Keyskills :
delivery of projectsproblem solvingtime managementsupport servicesbusiness solutioninformation systemsbusiness administrationfinancial justificationdemandrecordsbusinessplanningeducation

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