Regional Digital Program Management Analyst

Job Description

Regional Digital Program Management AnalystWork Dynamics What this job involves:SummaryAs the digital innovations driver, you will execute and scale multiple digital and innovations projects for a key client across the region.As our star digital executioner, you will participate actively in generating ideas to improve facilities operations, uplift the human experience and automate various tasks. You will generate business case for implementing the ideas, pilot and scale them at multiple locations, following an agile project management philosophy.You will be a master of new-age digital products and technologies and recommend them to achieve the objectives.You will manage the scope, schedule, and success of the initiatives, and ensure that we meet the innovation and automation goals through efficient execution of the initiatives. You will interact with multiple client personnel, and site teams, and evangelize digital philosophy in their minds. Execute Digital InitiativesExecute multiple assigned projects (Pilots or scale) to deliver digital and innovation goals. Your duties consist of but not limited to:

• Due diligence Understand the problems faced by facilities team and employees at different locations.
• Ideation Ideate with the team to generate innovative, yet feasible digital ideas. Encourage various teams to generate ideas. Polish the raw ideas submitted by the teams to make them feasible.
• Business case Create business case for the ideas by detailing - the problem statement, as-is process, to-be process, digital solution, benefits, ROI, Recommendation
• Pilot Pilot the solution at agreed site. Help the on-ground team execute the pilots. Spread awareness among employees on the reasons and potential impact of the initiative. Create a detailed report once the pilot is executed providing pros and cons of the solution and the recommendation
• Project Management Manage end-to-end lifecycle of the project taking care of the scope, schedule, planning, tracking, preparation for launch, launch, stabilize
• Scale Create a detailed scaling plan after successful pilot execution, and drive region-wide execution.
• Commercialize the success Create a detailed success report to make our success visible
• Digital trends Prepare market/technology trend intelligence analysis to create and publish presentations and internal report

Reporting and Engagement

• Work closely under Regional Innovation Lead on the account to drive Best in class initiatives and playbook for the region.
• Ensure clear, consistent reporting to the line-manager of
  • budget, timely and accurate forecasting, the impact generated
  • monthly, quarterly and annual targets & goals (contractual KPIs & SLAs, Joint Business Plan)
• Keep up to date with innovations/concepts/ideas in line with Client Account business needs from the Global team, and other JLL account teams delivering effective implementation consistently across the Region

Due Diligence

• Conduct detailed session with sites to understand the problems and key areas needing improvement
• Liaise with floor ambassadors to understand the areas of improvement suggested by the employees
• Prioritize the problem areas

Ideation

• Actively drive site level ideation workshops to generate digital ideas for priority problem areas
• Actively participate in the ideation workshop among strategic initiatives team members
• Inculcate innovation culture at each site
• Evaluate the feasibility of the ideas
• Polish the raw ideas submitted by the teams to make them feasible

Business Case

• Detail the problem statement for the region/site(s)
• Document end-to-end as-is by conducting workshops with the site teams
• Create a standardized end-to-end to-be process and the customizations required for key sites
• Identify and evaluate whether the solution can be developed in-house or need to be partnered with a vendor
• Detail the digital solution to implement the to-be process
• Provide complete ROI by detailing capital costs, operations cost, benefits
• Provide a complete recommendation detailing the timelines and glide path

Pilot

• Connect with site, sourcing, HSE etc. teams to create a pilot project plan
• Facilitate demos for the teams
• Drive the pilot in coordination with the site team
• Before launch - spread awareness among facilities team/employees on the reasons and potential impact of the initiative, to get their buy-in
• Create a detailed report once the pilot is executed providing pros and cons of the solution and the recommendation

Project Management

• Define the scope. Clearly articulate in-scope and out-of-scope items
• Planning and management of detailed schedule
• Preparation for launch activities
• Create and align the launch plan. Execute the launch in coordination with site teams
• Stabilize the solution before planning to scale

Scale

• Create a scale plan and present to the line manager
• Get site and client alignment on the scale plan
• Drive region-wide execution
• Help in scaling the select solutions globally (in the account and in JLL)

Commercialize the success

• Study and detail out the impact generated by the initiative in terms of automation, sustainability, employee experience, facility team experience etc.
• Coordinate with communications lead to commercialize the success across regional teams, client teams, and global teams

Digital trends

• Continuously scan JLLT world and prop-tech world to know the new digital technologies
• Prepare market/technology trend intelligence analysis to create presentations
• Evangelize the new technologies among client account and client teams

Sound like you To apply you need to be:Ideal candidate

• Bachelor s degree required, preferably in computer science or similar. MBA preferred.
• Minimum of 5 years of work experience in managing digital projects
• Proven ability to navigate in a large matrix organization
• Experience in managing simultaneous complex projects from inception to successful completion
• Experience in real estate/prop-tech industry a plus

Critical success factors and behaviours for role

• Outstanding interpersonal, written, and verbal communication skills
• Excellent stakeholder management skills and ability to convince the teams to digitize
• Global minded, open-minded, flexible, willing to take risks, passionate about exploring new experience, proactive, and innate skills in coordinating mutual interest between stakeholders
• Able to work in a fast-paced environment with a self-driven mindset and a passion for self-improvement/growth

What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at AccomodationRequestam.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.,

Keyskills :
finding opportunitiesmanagement skillsaffirmative actioncomputer sciencestrategic initiativesselection processhsepayverbal communicationinvestment managementproject managementequal employment opportunityagile project managementintelligence