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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
- The main role is to initiate the Risk and Fraud Containment Unit (RFCU) activities in Mumbai.- Clear understanding of the company process and policies; identifying the various Gaps and recommending for improvements.- He should be responsible for conducting Fraud investigations in the assigned locations, branches and territories.- Experience in Unsecured loans is a must.- Submission of adequate and timely information to the management.- Customer visits to be initiated for Post Disbursement customers and OD customers.- Collection of documentary evidence for the investigation conducted and recommendation for action initiation.- Empanelment of good and feasible RCU agencies to assist in completing the RFCU activities of the company.- Initiating Seeding and Mystery Shopping activities.- Conducting various Agency audits including Collection Agency, FI Agency, RCU Agency, etc.- Monitoring the operations of the staff and recommending corrections for improvement.- Valuation of the fraud and assisting in the recovery.- Audit process includes Merchant Visits.- Receipt verification and data analysis from the MIS received.- Report preparation and retail client visits.,
Keyskills :
data analysisunsecured loansmystery shoppingcelebrity seedingreport preparationfraud investigationsmisriskloansfraudretailagencymysteryanalysisshoppingvaluationoperationsmonitoring