seekers for Priority Private RM

Job Description

Role Responsibilities Scope of Role:
• Customer sales and service for PP clients: provide professional, comprehensive, and tailor-made financial service to Priority Private clients at asset allocation and wealth management, keep improving customer satisfaction and stickiness.
• PP Priority Private
Key Responsibilities/Challenges:
• Understand, acknowledge, and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies.
• Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities.
• Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank.
• Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections.
• Cooperate with any investigations or reviews on regulatory failure such as accountability review.
• Study Portfolio Management Strategy based on customer s needs and wealth planning concept, provide PP clients with professional, comprehensive, and tailor-made investment and insurance planning services, including saving, investment, education, and retirement, as well as asset allocation and wealth inheritance proposals.
• Maintain good and warm relationship with PP customers and deliver superior customer service to ensure PP customers needs are well met. Continuously improve customer s satisfaction and loyalty.
• Enhance bank-customer relationships by expanding existing portfolio holdings of PP clients; Regularly review customers asset allocation, and seek matching points between customer needs and banks on-shelf products, and assist to complete the application process.
• Proactively engage with potential Priority Clients and explore their financial and investment needs; achieve performance targets such as client engagement, portfolio planning and revenue targets.
• Accountable for implementing and complying with AML requirements when performing duties.
• Ensure compliance of Management Manual, Operating Manuals and Bank s laid down knowledge of the various products offered by all departments.
• Learn and understand all relevant regulations and internal Risk & Compliance policies and procedures.
• Keep updated on the events in the financial industry.
• Participate actively in training programs, meetings, briefings organized by the bank and ensure skills & knowledge acquired is applied to daily work.
• Ensure timeliness & managing customer s complaint.
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• PP
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Our Ideal Candidate Selection Criteria:
• A University graduate.
• Top performer in city ranking, with more than 5 years frontline sales experience in banking or financial services industry.
• No severe conduct case in last 1 year.
• Solid knowledge of financial products and services, banking procedures, equities markets, unit trusts and other personal investment services.
• Candidates with CFP/AFP/CFA, or other certificates related to Wealth Management are preferred.
• Good investment counseling and analytical skills.
• Strong interpersonal and communication skills, ability to deal with all levels of people, often in complex and difficult situations.
• Team player who shows initiative and assertiveness.
• Self-motivator who is keen to upgrade, improve personal knowledge and skills to meet job requirements.
• Good command of both spoken and written English and Mandarin
• 5
• CFP AFP CFA
• Other then above roles, job holder should follow other job duties and responsibilities assigned by line manager from time to time .
• Above key responsibilities and selection criteria are the major assessment to assess the staff if qualified during probation and competent after probation. Failing to satisfy any of the aforesaid requirements, or failing to pass the CPBB Essentials or WM Introduction Certification, the employee will be deemed not meeting the recruitment requirement for passing probation, and the Bank is entitled to terminate the employee s employment contract immediately. For employee which have passed the probation, failing to pass the CPBB Essentials or WM Introduction Certification will be taken as assessment basis for job incompetency.
• CPBB Essentials CPBB Essential
• Before attend and pass the CPBB Essentials and WM Introduction Certification course, the employee should not perform any kind of business communication / engagement to customers.
• CPBB Essential ,
• Please note that the job description above will be reviewed during the Job Objective setting every year, which may be amended and agreed where necessary by the employee and the line manager.
• In this document, Chinese version shall prevail over English version.
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