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Senior Analyst-Quality analysis

5.00 to 8.00 Years   Mumbai City   18 Jan, 2021
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

Skill required: Quality analysis - Quality ManagementDesignation: Management Level - Senior AnalystJob Location: MumbaiQualifications: Any GraduationYears of Experience: 5-8 yearsAbout Accenture OperationsIn todays business environment, growth isnt just about building value-its fundamental to long-term business survival. So how do organizations sustain themselves The key is a new operating model -one thats anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.comWhat would you do You will be aligned with our Quality vertical and help us manage risk in service delivery to an acceptable level as defined by the Accenture client and increase the level of awareness of and in compliance with policy and process related matters.You will be working with the quality analysis team which works on industry standard quality tools and frameworks.In Quality Management, you will be overseeing all activities and tasks needed to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement.What are we looking for We are looking for individuals who have the following skillset:

  • Quality Management
  • Written and verbal communication
It would be a value add if you are proficient in:
  • Content management
Roles and Responsibilities
    • In this role, you need to analyze and solve increasingly complex problems
    • Your day to day interactions is with peers within Accenture
    • You are likely to have some interaction with clients and/or Accenture management
    • You will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignments
    • You will need to consistently seek and provide meaningful and actionable feedback in all interactions
    • You will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clients
    • Decisions that are made by you will impact your work and may impact the work of others
    • You would be an individual contributor and/or oversee a small work effort and/or team.
Please note this role may require you to work in rotational shifts.,

Keyskills :
customer relationsreportingbasisaccountsresearchquality toolsquality controlservice deliveryquality analysisquality managementriskvisitcontrolbusinessstrategyplanninganalysisassurance

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