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Senior Software Technical Writer

4.00 to 8.00 Years   Mumbai City   14 May, 2021
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryNBFC ( Non Banking Financial Services )
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Team and Role Overview

Calypso Technology is seeking a highly motivated, insightful, and inquisitive individual to join our team in Mumbai. The Software Technical Writer will be responsible for maintaining the integrity reliability of the software documentation by working closely with the Product Management and Engineering groups. There are 4 technical writers in the team based in San Francisco, believing in sharing the pain and the fun and work closely together.

Responsibilities

  • The mission of the technical writer is to actively gather information from engineers, QA representatives, and product managers to write documentation for the Calypso software with the objective of making the life of the customer easier; Documentation includes the writing software user guides, reference manuals, and release notes.
  • The writing process should be very systematic and should investigate the functions that is assigned. The writer should report any issue that has been encountered and conduct all necessary research to complete the task. More specifically, the writer should apply the layout guidelines and templates, and organize the document in an intuitive and consistent fashion.
  • The writer should possess the ability to pay attention to detail and review his or her work.
  • For release notes, the writer should document all bugs that have been fixed and all enhancements that have been tested and approved, and furthermore update the documentation for the enhancements.
  • The writer will use file control system tools for maintaining versions of the documents, desktop publishing tools for writing the documents, and take snapshots of the software applications for illustrating the explanations.
  • The writer supports other software technical writers in the team.

Requirements

  • BA in the languages and / or BS in computer sciences.
  • Minimum 4 years of software technical writing experience.
  • Strong writing and desktop publishing skills, as well as excellent communication skills
  • Proven ability to provide written output that is accurate, concise, free of grammatical errors, and follows a logical progression.
  • Strong teamwork skills, investigative skills, a self-starter, and a proven record of completing projects on time.
  • Mentoring skills.
  • The candidate should understand the software release and development lifecycle. This position requires someone who is a self-starter and has the desire to work in a challenging environment.
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Keyskills :
google analyticsproduct managementdesktop publishingmicrosoft wordquality assurancetechnical writingeditingsoftware documentationcollateral managementcontrol systemdocumentationcapital marketreference manualstechnical writersdigital conversi

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