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Service Engineer - MHD

2.00 to 4.00 Years   Mumbai City, Other Goa   17 Nov, 2021
Job LocationMumbai City, Other Goa
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaService / Installation / Repair
EmploymentTypeFull-time

Job Description

Should be able to Sucessfully complete Service Jobs for Battery Operated Trucks with Controllers. Description

  • Should have sound technical knowledge of Battery operated Trucks with controllers.
  • Provide on-site installation, validation and commissioning of machinery
  • Perform hands-on, on-site troubleshooting, service and repairs
  • Provide technical support to external customers at their location
  • Provide on-site training to the customers
  • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
  • Converting customers from warranty to AMC and retain them Selling spares to customers not in contract
  • Repair and service jobs for the customers not in contact
  • Creating value added solutions for old systems by way revamp and retrofit
  • Misc. other duties commensurate with the capabilities of a Service Engineer
    • Desired skills
      • Candidate must have 2+ yrs. of experience in the similar industry
      • Must be able to interpret customers descriptions of their problems and solve them
      • Requires good diagnostic skills
      • Require excellent customer service skills to deal with any customer concerns or complaints
      • Must be comfortable with traveling
      • Working knowledge of MS Office, Excel
,

Keyskills :
excelcorrective actionssalessparestroubleshootingtrainingsellingtruckssitebatteryms officesoundretrofittechnical supportwarrantycommissioningamcservicingcustomer service

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