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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesThe purpose of the role is to ensure high quality in checking NR account opening forms of NR Segment across NR Acquisition, NR Hubs & NRI Corridors and ensuring internal and external compliance before sending account opening forms to Chennai Accounts Services. Monitoring and Controlling the TAT of account openings and get the accounts set up within TAT.KEY RESPONSIBILITIESEnsuring high quality in checking NR account opening forms of NR Segment across NR Acquisition, NR Hubs & NRI Corridors and ensuring internal and external compliance before sending account opening forms to Chennai Accounts Services. Monitoring and Controlling the TAT of account openings and get the accounts set up within TAT. Liaising with PDU, Compliance , Legal, FATCA Champions , FCC & various other departments for clarifying issues faced during account opening and helping the NR Segment to achieve >80% first time through NTBs . Liaise with the CAS team on regular Concalls and get the FIFI rejects within controlKEY DIMENSIONSLiaise with CAS for all the Rejects/ Clarifications on a daily basis for reducing the TAT. Monitor and Control TAT for account openings. Providing online help for any kind of queries relating to account opening and training to the NR Team by way of updating them regularly about the new amendments in the circular. Generating daily MIS of Rejects and Processed account opening forms and circulating the same to the NR Segment for quick resolution of the discrepancies. Ensure accounts are processed within the given TAT with a high level of accuracy and commitment in order to satisfy customer needs and follow SCB way. Ensure validity and completeness of account opening forms and required documents as per the CDD guidelines and Circulars before sending the same for processing at Chennai Account services on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Target for H1 2022 to Achieve KNOWLEDGE/SKILLS/EXPERIENCE
Keyskills :
high level of accuracycode of conductitem response theoryonline helpretail bankingaccount openingaccount serviceswealth managementnegotiation skills