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Support Lead - Ops Risk

8.00 to 9.00 Years   Mumbai City   15 Dec, 2021
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesStrategy

  • Collaborate with support team, troubleshoot and resolve issues.
Business
  • Work with relevant platform teams with respect to Infrastructure related to the application that is being supported.
Processes
  • Awareness in Organizational Auditing, Application level process knowledge such as end to end batch management / Incident management / Problem Management / Change Management.
People and Talent
  • Basic project management and people management skills with an ability to multi-task and manage competing priorities.
Risk Management
  • Identify key issues and put in place appropriate controls and measures.
Governance
  • Awareness and understanding of the regulatory framework, and the regulatory requirements.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Global Group Operational Risk applications to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • OR recommended responsibilities and Rationale for allocation.
Key Stakeholders
  • Regulators and OR team
Other Responsibilities
  • Establish relationships with CIO team and work together in reviewing and approving changes
Our Ideal Candidate
  • Degree in Computer Science, Engineering, or related discipline
  • Support experience of 8 + years in L2 support in similar Banking environment
  • Basic project management skills with an ability to multi-task and manage competing priorities
  • Good knowledge in Java, script language, Web/application servers, Control M tool, TSOM and ITRS alerts.
  • Good Knowledge in Oracle/DB2/SQL/Hive database.
  • Very good knowledge in OpenShift platform, SYSDIG Alerts, ELK Dashboard.
  • Hands on experience in Windows, Unix/Linux OS, Hadoop and Shell scripts
  • Good Analytical skills.
  • Good knowledge in support management, stakeholder management, communication management, Risk management and Leadership skills.
  • Good Knowledge in development, DevOps / SRE and AWS.
Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
unixcustomer supportsalesaccountsadvertisingpeople management skillscontrol mrisk managementscript languagecomputer scienceoperational riskbatch managementpeople management

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Support Lead - Ops Risk Related Jobs

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