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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
- Supervise the billing and accounts receivable activities including outbound contact and all correspondence- Checking for correctness of Billing documents- Provide information for cash flow forecasting- Conduct billing analysis- Support and develop accounts receivable process improvements- Plan and implement quality workflows for all billing processes- Contact customers to identify and resolve issues- Escalate collection issues to management- Should have managed offshore transitions- Month-end closing of the billing group information- Special program/billing planning and implementation- Clients problem escalation and customer service- Knowledge of managing billing portal- Problem solver attitude- Good skill in resolving queries from clientsJob Requirements:- Demonstrates clear verbal and written communication skills.- Demonstrates excellent organizational skills and efficient at multi-tasking with adjustable priorities.- Strong IT skills, with specific expertise using excel & Working Knowledge of Great Plains - ERP.- Demonstrates a proactive - can-do- attitude and a proven background in exceptional customer service.- Demonstrates commitment to quality in all aspects of work, despite a heavy workload and time pressures.- Resolves all billing complaints and concerns.- Experience can be between 8 to 10 years.- Preferred candidate should be from Telecom industry- Having worked with global clients is an added advantage- Ability to communicate with On-site team members/ Internal and external customers.,
Keyskills :
cash flowaccounts receivablewritten communicationcashexcelsolverplanningoutboundoffshoreescalationadjustablecommunicationaccountsBalanceCash Flow ForecastingWorking Capital Management