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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Customer Service (International)General / Other Software |
EmploymentType | Full-time |
Tech Support Executive (L2)The experience level for this position is 2+ years.Responsibilities - 1.Maintenance and monitoring of cloud servers and systems. 2.Logging the queries of customers and employees. 3.Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. 4.Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem. 5.To resolve technical issues.,
Keyskills :
customerrelations sales mail delivery email cloud servers software monit SoftwareIndustry BusinessAlliances SalesEnablement PaaS IaaS PartnerManagement ProfessionalServices ng St ageVirtualization St ageSol