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Training Manager

3.00 to 8.00 Years   Mumbai City   28 Sep, 2022
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 4.0 - 9 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaProfessional / Soft Skills Training
EmploymentTypeFull-time

Job Description

    Conduct refreshers trainings on an ongoing basis .
    • Conduct trainings for all new updates or process changes
    • Identify the poor performing PBs in the unit and conduct intensive programs to improve the performance
    • Conduct regular tests to gauge knowledge levels.
    • To co-ordinate and implement training for TPP, Asset products, liabilities products.
    • Prepare training modules which can be used for training the existing staff
    Supervisor staff to be properly trained so as to be able to manage the basic training needs of their teamsHelp the poorly performing PB become betterService QualityWork on the defects analysis observed during the barging and checks
    • Conduct VOC personally on select customers picked for across the unit
    • Share feedbacks with the PBs on the observations.
    Calibration to be done with the supervisor and floor manager

Keyskills :
trainingtrainertraning

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