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Virtual Relationship Manager

2.00 to 3.00 Years   Mumbai City   23 Jun, 2022
Acura Solutions
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Job Title: Virtual Relationship ManagerIndustry: BankingFunctional Area: SalesExperience: 2 to 3 YrsAnnual CTC: 6.50 LacsJob Location: MumbaiVRM will be responsible for enhancing the customer engagement virtually to increase customer sickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program. Professionally driven to achieve higher customer satisfaction and increase retention. VRM to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key Onboarding steps for products cross-sell. Responsible for deepening customer relationships to increase customer relationship valueResponsible for driving quality engagements over call with customers by following industry best practicesResponsible for increasing mobile banking adoption and drive initial login on Optimus appCASA value build up and new client acquisition and increase in Product Holding Per Customer within mapped portfolioResponsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customerEnsure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirementBe solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.Ensure monthly operating plan is met to improve scorecard and decile rankings.Interested candidates can share their CV onhidden_email

Keyskills :
sales managementsales strategiescross-sellsalesrelationship management

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